conceptcollective.co

4.3
4.3 Based on 61 reviews

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Average Rating

4.3

/
5

61 Reviews

5 Star
70%
4 Star
13%
3 Star
3%
2 Star
8%
1 Star
6%

All Reviews

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Review Time

vanea dorn
Hello everyone, I would like to share my experience of purchasing two crossbody bags from this wonde

Hello everyone, I would like to share my experience of purchasing two crossbody bags from this wonderful company. Unfortunately, for personal reasons, I had to cancel the purchase. However, I was truly impressed with how this company handled everything. The customer service was impeccable. The team responded to all of my questions very quickly and processed my refund just as fast — without any unnecessary questions or complications. I am very grateful to them and highly recommend this company. You’re doing a fantastic job — please keep up the great work! Thank you so much!”

5
Date of experience: Mar 05, 2026
D. S.
I borrowed a friend’s textile Concept Global (CG) sling. I have four slings and the CG sling fits my

I borrowed a friend’s textile Concept Global (CG) sling. I have four slings and the CG sling fits my needs the best. I can fit everything I need when I’m traveling: passport, phone, cord, cash, ear plugs, one pack of wipes and a Snickers bar. What I like about it is its slim size and light weight. I love it so much I didn’t return it to my friend but instead bought him and me the leather version when CG had a 2 for 1 sale. I highly recommend their Travel Sling Bag. It’s a available on Bezos’ website. Happy traveling, everybody!

5
Date of experience: Feb 23, 2026
Rexe Jenkins
Wrong colour delivered - super annoying - as it was the one colour I would not choose. Price is bas

Wrong colour delivered - super annoying - as it was the one colour I would not choose.
Price is basically rrp even as a 2 for 1 deal. Not a super deal so shop around. The RFID was the reason I chose this particular one but I’m sceptical.
Shipping took a week. Ok
The small bag is SMALL - can carry a phone and some cards only - no where near the size they portray online. Ok if you want a petite bag.

2
Date of experience: Feb 04, 2026
Threse N
Ultimate crossbody bag

Been using this crossbody bag for over 6 months and absolutely love it. It truly is a crossbody fallen exactly where needed no matter the body type. Bought my sons one and they love them as well. I use mine everyday instead of carrying a purse. Hold wallet, checkbook, small notebook, phone along with other necessary items. I recommend this bag to everyone. Both sizes are great depending on the need. 5 stars

5
Date of experience: Feb 04, 2026
Rexe Jenkins
Wrong colour delivered, Smaller than portrayed

Wrong colour delivered - super annoying - as it was the one colour I would not choose. Price is basically rrp even as a 2 for 1 deal. Not a super deal so shop around. The RFID was the reason I chose this particular one but I’m sceptical.Shipping took a week. OkThe small bag is SMALL - can carry a phone and some cards only - no where near the size they portray online. Ok if you want a petite bag.

2
Date of experience: Feb 04, 2026
Dave
Instagram add lead me to a actual good product!

Saw all the adds on insta and was looking for a sling bag for my New York trip. Just got them in. Great quality and the two-for-one deal is unbeatable. Cant wait to use it. The sizing on both are perfect.

5
Date of experience: Jan 23, 2026
Susan
Great customer service

The assistance I received regarding my order and my request to change the delivery date was fantastic. The communication was great, and I always felt informed. Cannot fault.Note: review is regarding customer service only as we haven’t received our purchase yet. I’m sure we will be happy once received.

5
Date of experience: Jan 21, 2026
James Carrusca McCowan
Great quality, even better service

I had a great experience with Concept Collective. The t-shirts are genuinely high quality — thick cotton, great feel, and they look/fit like a premium product. I had a sizing issue with my initial order and reached out to support, and Justine was absolutely fantastic. Super quick responses, really helpful, and she went above and beyond to make sure I ended up happy with the fit.It’s rare these days to see a brand back their product and treat customers properly, but Concept Collective nailed it. I’ll definitely be ordering again.

5
Date of experience: Jan 20, 2026
dj efx
Legit and trusted

The customer service is great. I contacted them about a delivery issue and they responded right away, corrected the issue and refunded me.

5
Date of experience: Jan 19, 2026
howard h
dealing with them and customer service…

dealing with them and customer service has been the easiest process I’ve ever done working with an online company. The staff helped me and dealt with my order and got it to me real fast.

5
Date of experience: Jan 19, 2026

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