corgi.co.uk

1.9
1.9 Based on 13 reviews

Corgi Classics Limited is a famous die-cast model manufacturer which has its origins in the Corgi Toys brand introduced by Mettoy in 1956....

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Average Rating

1.9

/
5

13 Reviews

5 Star
8%
4 Star
8%
3 Star
15%
2 Star
0%
1 Star
69%

All Reviews

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Review Time

Marjorie
Disappointing Packing and Delivery Experience

The die-cast products are made overseas and packed by workers earning significantly less than local staff. They travel a long distance to reach their destination. However, in the UK, securely packing just three items costs nearly £90, and the delivery was problematic. The package arrived open and poorly sealed, resulting in one of the smallest items going missing.

1
Date of experience: Jan 11, 2026
CrasPL
Corgi UK, a Disappointing Experience!

The die-cast items are manufactured overseas, packed by workers earning much less than those in local facilities. They travel a significant distance to reach the UK. Yet, the simple act of securely packaging three items costs around £90, and delivery has been an issue. The package was received open, with insufficient sealing, resulting in one of the smallest items being lost!

1
Date of experience: Jan 11, 2026
thibault2603
Struggling to Unsubscribe

It's impossible to unsubscribe from the constant barrage of emails.

1
Date of experience: Jan 08, 2026
Benson Harris
Frustrating Customer Service Experience

This company has the worst customer service. After purchasing a model with a missing part, they refuse to provide the missing piece or accept a return for a refund. It's disappointing to see such actions from a supposedly reputable brand, and I will not be purchasing from them again.

1
Date of experience: Nov 17, 2025
Wally Wright
Great Service from the Home Plan

I had a positive experience with the home plan, having received a second service. Communication was excellent, and the engineers were friendly and informative. I would definitely recommend their service.

5
Date of experience: Aug 07, 2025
JA90
Disappointment in Quality Standards

This once reputable die-cast company has disappointed me with its declining quality. The re-released models seem poorly made. It would have been nice to have spare parts available, but there are hardly any options. As a fan of a specific model, it's frustrating that spares are not offered, especially in this age of 3D printing. Leaving customers with broken products is unacceptable. I expected more from a brand with such a proud heritage.

1
Date of experience: May 11, 2025
Tyson
Mixed Feelings on Models and Packaging

I had previously rated them 5 stars to counter negative reviews, but my experience with the die-cast company left me with mixed feelings. I got a good deal on special edition sets, but the packaging was inadequate, leading to minor damage during delivery. The tape's small print regarding inspection was also misleading. Despite raising these concerns via email, I have not received a response. The models themselves are great, though.

3
Date of experience: Apr 02, 2025
Pearl Taylor
Frustration with Customer Support

It seems like the company rewards poor service, leaving customers, especially vulnerable ones, without assistance. I've been trying for over a week to arrange for an engineer to visit my grandparent's home, but all promises have been ignored. It's a disgrace; don't waste your money.

1
Date of experience: Jan 29, 2025
Hudson Rogers
Quick Response from the Engineer

After my call to the service team, I was pleasantly surprised to receive a call from the engineer within two hours. He was professional, quickly identified the issue, and made the repair in no time.

4
Date of experience: Dec 18, 2022
Still Waiting for Engineer

I have no idea when the engineer will arrive. As a vulnerable individual, I have been waiting over 24 hours without any updates. The operator I spoke with left me feeling frustrated.

1
Date of experience: Dec 16, 2022

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Business Details

  • Corgi Classics Limited is a famous die-cast model manufacturer which has its origins in the Corgi Toys brand introduced by Mettoy in 1956.

  • language https://www.corgi.co.uk

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