Review Time
Thomas and his team helped me today with my moving. They did a fantastic job! They took great care of all my belongings, were very professional, and also very kind and nice people! I moved many times, but this moving was the smoothest ever!
The booking and administration was also spot on with great customer service!
Thanks Thomas and team for your help! I'll choose you again if I move next time! :)
Thomas and his team helped me today with my moving. They did a fantastic job! They took great care of all my belongings, were very professional, and also very kind and nice people! I moved many times, but this moving was the smoothest ever! The booking and administration was also spot on with great customer service!Thanks Thomas and team for your help! I'll choose you again if I move next time! :)
Even though the team had some complications with the move before ours, they kept in touch throughout the day and checked with us to make sure it was okay to delay. We agreed since we weren’t in a rush, and as compensation, they brought extra people, so our move ended up being much faster than expected. The whole team was incredibly kind and helpful — they turned what could have been a stressful day into a calm and easy experience. We didn’t have to worry about a thing!
CPH Flyt – Completely UnacceptableWe had a very unpleasant experience with CPH Flyt during our move on March 28, 2025, and we feel compelled to share it here, as we have received neither a response nor any proper follow-up – despite having submitted a formal written complaint directly to the company.Problems began already on the day of the move. We had paid the agreed deposit of 4,197 DKK for three hours of moving service, but ended up with an additional bill of 3,596 DKK – partly due to two heavy-lift charges and extra working hours. More than an hour of this extra time was spent with the movers sitting in our apartment waiting for the green light to disassemble furniture – while eating their food. This break was still included in our final bill, which we find completely unreasonable. The same applies to a dinner break in the new apartment, which we even paid for ourselves.Although the move was completed around 7 PM, the break time was still billed as working hours.Communication was completely unacceptable – for instance, the movers didn’t know they were supposed to move items up to the 5th floor, and one of them even suggested we could end up paying up to 8,000 DKK more, which caused a lot of unnecessary stress during an already tense situation.To make matters worse, a staff member asked a roomie on the phone whether she was of Arab descent – because “maybe it would be easier if she could speak Arabic with the movers.” This is absolutely inappropriate and over the line. It is not the customer’s responsibility to facilitate internal communication. That comment was both unprofessional and discriminatory.Additionally, damage was done to the ceiling during the move, and a drum – which we carried ourselves – went missing on the day and hasn’t been found since. We submitted a detailed complaint via email, and received only a brief reply saying the case would be reviewed. Since then, we’ve heard nothing – no follow-up, no apology, no accountability.Unfortunately, we cannot recommend CPH Flyt and feel both deceived and poorly treated.
We used CPH Flyt for our move, and I can’t recommend them highly enough! The A-Team helped us and was incredibly professional, efficient, and friendly throughout the entire process.From the moment they arrived, everything was handled with care and precision. They worked quickly without ever compromising on the quality of the move, and made what could have been a stressful day feel completely smooth and under control.Would definitely recommend them.
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Nem og smertefri flytning af professionelle folk.
Uanset om du bor stort eller småt, skal flytte fra København til Fyn, Jylland eller Lolland-Falster, så klarer vi det tunge arbejde for dig. ’Alt på plads’ er vores løfte til dig. Dit flyttegods bliver nemlig båret til anvist plads – vi nøjes ikke bare med levering til kantsten.
CPH FLYT flytter for både private og erhverv. Vi har flere års erfaring og alt det nødvendige udstyr til en smertefri flytning uden skader. See more
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