cpk.com

3.5
3.5 Based on 20 reviews

California Pizza Kitchen is a casual dining restaurant chain that specializes in California-style pizza....

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Average Rating

3.5

/
5

20 Reviews

5 Star
35%
4 Star
25%
3 Star
10%
2 Star
10%
1 Star
20%

All Reviews

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Review Time

Megan B.
Arrogant staff

Pizzas average but that’s not the point, it’s good for the price. Thing that bothered me is I rang the guy like usual, told him my address, he hung up on me no explanation, I thought okay maybe it’s the line as he’s delivered multiple times before. I kept ringing thinking it was an accident, phone kept cutting off. I thought maybe the phone line was down… no. He didn’t want to deliver so he just kept ignoring my call and hanging up. I still wasn’t aware of this until after. I got through he answered not knowing it was me, I put no called id on as my friend got through easily when I asked her to try. He answered the phone I gave my address and then he said “no I’m not delivering that far” blunt no manners. I said fair enough but you shouldn’t have kept putting the phone down without telling me that it was an issue I’m paying for the food it’s not as if I’m getting it for free, and it’s rude and time wasting as I’ve been trying for ages. Honestly I was frustrated but gave the benefit of the doubt waiting for him to continue but no he then hung the phone up AGAIN. So safe to say, never going back and never recommending. What’s the point of it being cheap if the service is shitty? id rather spend an extra £10 to have good service at dominos.

1
Date of experience: Mar 13, 2025
Hate frozen pizza but hubby likes…

Hate frozen pizza but hubby likes it...so...I bake it. But they tell you, put right on the rack...no different than putting on pizza pan, the crust will still burn around the edges either way before the middle is done! UGH!

1
Date of experience: Jan 17, 2025
Ruth Howard
Stale bread for sandwiches

Stale bread for sandwiches. Obviously stale or frozen and warmed to mask that the bread was not fresh. Specifically requested "do not warm my sandwich" but after four times when ordering on each separate occassion and being ignored and still serving stale bread for sandwiches, I never went back and never will. BTW: CPK was one of my favorite "go to" places previous to using stale bread I went there often.And three of the four stale bread episodes were one in the restarant and three others to go orders.

2
Date of experience: Dec 01, 2024
Isabel
Favorite pizza place

I like California Pizza Kitchen a lot because their food is delicious also their strawberry lemonade too! CPK may be my family’s favorite pizza restaurant. And they removed the croutons 😩 but I get croutons from the store so I guess 5 stars.

5
Date of experience: Aug 16, 2024
Cody W.
This was my third time

This was my third time. The pizzas and salads are amazing. Especially the thin crust Sicilian. The customer service was great, they were a little busy and had to wait more than I expecting. Overall great experience

4
Date of experience: Jul 10, 2024
Art Anderson
Santa Ana airport

Santa Ana airport. Hey CEO, your staff decided to socialize for 30 minutes and not serve us. FAIL. Left and ate at a great place. Spend $100 and tipped really, really well. I will also tell all my company; over 2,500. Oops. Bye forever.

1
Date of experience: May 03, 2024
Delbert Turner
MOLDY PIZZA BUYER BEWARE!!!

MOLDY PIZZA BUYER BEWARE!!!March 13 2024$19.82They told me they would provide me a refund via zelle (email, pizza and receipt attached for proof)They have not sent the refund or any response when I agreed

1
Date of experience: Mar 12, 2024
Harrison Butler
Nostalgic

The original was the best but there’s a lot of nostalgia here

5
Date of experience: Feb 21, 2024
Jonny Price
I used to go to the original CPK and…

I used to go to the original CPK and loved it for years but then they started changing the menu constantly and deleted some of the best loved pasta dishes. I finally just called it quits. My wife wanted to go so I begrudgingly went and it had gotten even worse. It has gone from a really fun place to get good pasta to an atmosphere closer to a Dennys. Even the pizza has gotten worse. Not sure who is running this corporation now but it really is sad how bad it has gotten. 2 stars because the pasta and salad isn't awful and the service is good.

2
Date of experience: Dec 27, 2023
Jim Cooper
I was at the Garden State Mall

I was at the Garden State Mall, in Paramus NJ, California Pizza Kitchen. My family and I, all together 5 People, sat down to have diner and we had such a great waitress. Her name is Caitlyn. Young woman with such a great attitude. Knew everything about the menu including the drinks and IPA and domestic beers. It was really a breath of fresh air to have someone serve us who smiles, thanks us, and give us great service with some pointers on what to eat. We asked her what was best on two choices I had. She was really wonderful. Her manager Rob came over also and thanked us. Wish more places and people were like this.

5
Date of experience: Apr 23, 2023

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Business Details

  • California Pizza Kitchen is a casual dining restaurant chain that specializes in California-style pizza.

  • language http://cpk.com

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