Review Time
Good afternoon! I received the Ratio Quest RTQ023, 100m, Lewis and Clark watch. This is my second time ordering from you, and I want to thank you for the super-fast delivery (7 days to Georgia) and your prompt customer service! The watch is amazing – even better than the photo! It's very lightweight, stylish, and beautiful, and the technical specifications are beyond praise! Thank you again! I will definitely be ordering again!
Just before the New Year, I placed an order for a watch with an additional 15% discount. After a week without any communication, I was informed that my order was canceled due to a questionable reason: "we have decided to cancel your order due to unsafe parameters detected in the payment process." However, my payment was fully processed, and a week later, I received a complete refund. I suspect the cancellation was a tactic to eliminate the discount, as they refused to honor that same discount on a reorder.
This is my third order in the past two months, and the delivery time to the UK has been outstanding. I highly recommend this seller over any local options, as they simply can't compete with the pricing and certainly not with the speed of delivery.
I was really impressed with the quality of the products and the customer service. The selection is fantastic, and the prices offer great value. My item arrived quickly and was packaged with great attention to detail to prevent any damage during shipping. The company clearly demonstrates responsibility and a commitment to customer satisfaction. Thank you! I highly recommend them and will certainly make another purchase... A+.
I was truly impressed with my first order and the speedy delivery to the UK in November that I've decided to order another item. I've already received a DHL delivery date for Tuesday; very dependable service.
I ordered a watch from the online store because it was clearly stated that there would be no customs fees for customers. However, upon receiving my package, I was asked to pay customs charges, which contradicts the information on the website. I requested to return the product and receive a full refund, but have not yet received a satisfactory response. The contact number is out of service. I cannot recommend this store due to their lack of transparency and failure to honor their terms.
I bought a watch from the online store because it clearly stated there would be no customs fees for customers. However, upon receiving the package, I was asked to pay customs charges, which contradicts the information on the site. I requested a return and a full refund but have not yet received a satisfactory response. The contact number is out of service. I cannot recommend this store due to their lack of transparency and failure to honor their terms.
I've purchased three timepieces from the company over the years, and each experience has been fantastic. All my orders arrived on schedule, and every watch I received was authentic, top-notch, and precisely as described. Excellent service and outstanding products — highly recommended!
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