sophiajewels.co.uk

2.7
2.7 Based on 140 reviews

Premium jewellery and accessories. Bracelets, earrings and fashion accessories. Free shipping....

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Average Rating

2.7

/
5

140 Reviews

5 Star
38%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
55%

All Reviews

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Review Time

Caden Butler
Quick delivery and impressive packaging!

My order arrived just a few days after I placed it. It was nicely packaged, and I was extremely satisfied with the zirconia earrings I selected as a Christmas gift. They came in a lovely gift box, which was a bit of an extra cost but totally worth it. Overall, I am very pleased with both the quality and the service provided.

5
Date of experience: Dec 15, 2025
Stella Sanders
Avoid this site at all costs!!!

Avoid this site at all costs!!! My product never showed up, and when I reached out, I was informed it takes 8 to 16 working days, which had already elapsed. I was also told not to send any more emails. I'm uncertain if this is a scam or a legitimate website, but I recommend steering clear if you want to save your money!!!!

1
Date of experience: Dec 06, 2025
Poppy Baker
Avoid this site!

Avoid this site at all costs! My product never arrived, and when I reached out, I was told it takes 8 to 16 working days, which had already passed. I was also advised not to send any more emails. I'm unsure if it's a scam or a legitimate website, but I recommend steering clear if you don't want to waste your money!

1
Date of experience: Dec 06, 2025
Cindy Patterson
Subpar Earrings

The earrings were of poor quality, very small, and not worth the price paid.

1
Date of experience: Dec 02, 2025
Digby T.
Very disappointing experience

This company is truly disappointing. The product quality was poor, and the website didn't clarify if the item would arrive in a box, leading me to purchase an unnecessary gift box. I received a subpar product and two gift boxes when I only needed one, wasting my money. I also had to pay for a return due to their misleading website. Their customer service is unhelpful and rude.

1
Date of experience: Nov 27, 2025
Kaden Price
Fantastic customer service!

Fantastic customer service! I will definitely be a returning customer!

5
Date of experience: Nov 27, 2025
Ross Reed
Necklace order disappointment

I ordered a necklace for my daughter, but when it arrived, the name was unreadable. Her name is Kira, but it looked like 'Kind' at best. The font was poor, even though the website's image looked good. Customer service was dismissive, so I advise against using this company.

1
Date of experience: Nov 27, 2025
Belinda J.
Don't waste your money

Don't waste your money! It took an eternity to arrive, and honestly, I believe you could find similar items on other platforms for a much lower price. Very disappointing!

1
Date of experience: Nov 26, 2025
Roscoe C.
Rude customer service

The customer service was disrespectful and unhelpful. I've never felt so undervalued by a company. The product quality was terrible, with a ring that was bent and poorly finished. I had to cover the return shipping for a refund. I genuinely suspect this is a scam website, offering subpar products and profiting from returns.

1
Date of experience: Nov 25, 2025
Cyrus Morris
Stay away!

I bought a pair of earrings for my granddaughter for Christmas. The website showed beautiful earrings, but what I received was shocking. I wouldn't give them to my granddaughter and will be purchasing earrings from another source. Unfortunately, I can't share photos of what I ordered versus what I received.

1
Date of experience: Nov 21, 2025

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