creditunion.co.uk

4.7
4.7 Based on 101 reviews

Savings and loans at the heart of the community with London Mutual Credit Union. We serve Lambeth, Southwark, Camden and Westminster, and members of the UK armed forces. Since 1982....

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Average Rating

4.7

/
5

101 Reviews

5 Star
86%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
6%

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Usamah Raf
I have been trying to get loan for a very very long time and i have been declined twice in 2 years n

I have been trying to get loan for a very very long time and i have been declined twice in 2 years now even though been told that money will be taken out on the payslip as where i work is part of the company
My problem is both times you guys took time and both times there was literally no communication before declining it it was to do with funeral expense this time and i needed a boiler when i rang in i was told by the person IT WAS ME WHO HELPED YOU LAST TIME so you can not say we were not in touch yet when i said i never received email i was told may be problem is with your email i gave them my work one even on that i have not received ANYTHING
IF YOU DONT WANT TO HELP PEOPLE WHY TAKE ALL THE DETAILS?
Pay slips
Bank statments
Logging in online banking?

1
Date of experience: Mar 05, 2026
Usamah Raf
I have been trying to get loan for a…

I have been trying to get loan for a very very long time and i have been declined twice in 2 years now even though been told that money will be taken out on the payslip as where i work is part of the companyMy problem is both times you guys took time and both times there was literally no communication before declining it it was to do with funeral expense this time and i needed a boiler when i rang in i was told by the person IT WAS ME WHO HELPED YOU LAST TIME so you can not say we were not in touch yet when i said i never received email i was told may be problem is with your email i gave them my work one even on that i have not received ANYTHINGIF YOU DONT WANT TO HELP PEOPLE WHY TAKE ALL THE DETAILS?Pay slipsBank statmentsLogging in online banking?

1
Date of experience: Mar 05, 2026
Luca Dunham
The process was very straightforward

The process was very straightforward, with clear explanations and plenty of time to go through the terms, conditions, and monthly repayment amounts.Truly the best bank to work with, especially since they also encourage and support saving.

1
Date of experience: Mar 02, 2026
Diana Agyei
This company needs to be awarded

This company needs to be awarded, they always come through for you when are almost at the point of giving up

5
Date of experience: Feb 24, 2026
Mohammed
Lovely

Nice customer service

5
Date of experience: Feb 23, 2026
Iyabo
Everything was smooth

Everything was smooth, Quick response and prompt

5
Date of experience: Feb 19, 2026
Eva Marie
I found the loan process slower than…

I found the loan process slower than expected and the requirements confusing, which made the experience frustrating despite their helpful reputation.

1
Date of experience: Feb 13, 2026
Noah Taylor
Smooth Experience

4
Date of experience: Feb 03, 2026
Customer
Takes Time, but Genuinely Worth It

The people at LMCU are extremely helpful and a pleasure to deal with. While the process can take a little time, it is genuinely worth it.

5
Date of experience: Jan 21, 2026
Robert Lee
Punctual and informative

They were punctual and informative which made the whole experience smooth.

4
Date of experience: Jan 20, 2026

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