Review Time
We recently engaged Claudette Nelson to conduct a full health and safety audit for our laundrette business, and the experience was extremely valuable.
Operating a laundrette comes with its own unique set of health and safety responsibilities, from equipment safety and electrical compliance to slip hazards, chemical handling, ventilation, and customer welfare. Claudette carried out a thorough and detailed assessment of our premises, identifying areas of compliance as well as aspects that required improvement. Her approach was professional, methodical, and supportive throughout the entire process.
What stood out most was her ability to clearly explain regulatory requirements in a practical and understandable way. Rather than simply pointing out issues, she provided actionable recommendations and guidance on how to implement improvements effectively. Her advice has significantly strengthened our safety procedures and given us greater confidence that we are providing a secure environment for both our customers and staff.
I would highly recommend her services to any laundrette owner or small business operator who wants to ensure full compliance and maintain high safety standards. Her expertise and attention to detail make a real difference.
I was really apprehensive about setting up the service and the visit. Jonathan was so knowledgeable and the whole process was really enlightening. It was not judgemental in the slightest really pro active and explained so clearly in a way that I could understand. I feel confident we can get back on track!! Thank you Jonathan.
Kenny visited us for our initial Health and Safety visit. He has a wealth of knowledge and experience that he was happy to share. He was was very approachable and took time to answer all of our questions. He advised on how to prioritise the work that is needed and how to get the most benefit from Croner systems. Kenny followed up very quickly with his report and supplied us with additional tools to help us on our way such as safety handbooks and driver handbooks.
Overall, we were very impressed and satisfied with the service provided.
We are always very satisfied with Croner’s service, especially the support provided by Sarah Rushton, who consistently offers professional and prompt advice. Her support makes us feel well looked after, and we have complete trust in and confidence in Croner.
The consistency of professional advice alongside personality. Our business benefits from the continuation and consistency of advisors who grow to understand our company and work alongside us ... Stephanie Taberner is a credit to your business and adds real value to us as a company.
I dealt with Gemma Hunter for our service review. The whole thing was very professional and she explained things very clearly, which is key for a small company like ours.
Always helps doing something like a document review (that can be a little bit dull) with someone who does it with a smile on their face.
I came to Croner due to some staff problems at work. We have been using Croner for our HR over 2 years now and they have been fantastic for our business needs. They make everything so simple and take the stress away from dealing with HR requirements. We have just recently needed their services and used the Face to Face option, Dominique our consultant was absolutely brilliant.
5 Star from me.
Thankyou.
Darren came to do our risk assessments support and health and safety visit. He has been before and each tome he makes it a totaly relaxed experience. Simple and easily achievable the requirement for compliance in line with our business activities very helpful indeed. Happy to work with Darren in the future
Alex Powell navigated the agenda with great efficiency, making excellent use of our time. I posed several questions, all of which were answered clearly and professionally. Thank you for your support in 2025, and I'm eager for what 2026 will bring.
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