customwitch.com

3.3
3.3 Based on 24 reviews

...

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Average Rating

3.3

/
5

24 Reviews

5 Star
52%
4 Star
0%
3 Star
4%
2 Star
0%
1 Star
44%

All Reviews

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Review Time

Connie DePauz
I placed an order after seeing they have U.S. location. My credit card was charged immediately. I

I placed an order after seeing they have U.S. location. My credit card was charged immediately. I have emailed and sent "chats" several times without a response. Their website does not provide a phone number. It's been 10 days, the items haven't been shipped and there was no customization requested. I suspect this is a scam company.

1
Date of experience: Feb 26, 2026
Connie DePauz
Scam

I placed an order after seeing they have U.S. location. My credit card was charged immediately. I have emailed and sent "chats" several times without a response. Their website does not provide a phone number. It's been 10 days, the items haven't been shipped and there was no customization requested. I suspect this is a scam company.

1
Date of experience: Feb 26, 2026
Sherri Ellis
My order is has been MIA forever

My order is has been MIA forever. (order: C19376) My father is part of the pastor team at church and I was excited to get this for his 87th Birthday. I have not heard back in over a week and today is now the 26th of Feb and I have not gotten anything, nor are they contacting me regarding a refund. Next call will be my Bank!

1
Date of experience: Feb 06, 2026
Wyatt Johnson
Horrible Company and even worse…

Horrible Company and even worse customer service Do not order anything from this scam company you will lose your money and will not receive your order. They are a scam I am having them investigated and they will be shut down the owners will be charged for fraud!

1
Date of experience: Apr 10, 2024
Homer B.
A Sentimental Gift

I bought this pillow for the flower girl in my wedding. She’s all grown up now and recently lost her dog. She and her husband loved the sentiment and will cherish the gift.

5
Date of experience: Feb 17, 2022
Armin Diaz
I love it

I love it , it is as described

5
Date of experience: Aug 18, 2021
Merrilyn
the cushions are perfect

the cushions are perfect. we love them

5
Date of experience: Aug 17, 2021
Lucia Carter
I bought a wonderful pillow…

I bought a wonderful pillow commemorating my little dog sprite who passed away. It was softer and nicer than I could’ve ever thought. Wonderful.

5
Date of experience: Aug 17, 2021
Eugene Brown
special picture of our beloved dogs and us

I got a picture with my husband and I and our dogs that have gone to rainbow bridge and they have wings on them, its so awesome! The dogs we still have are also in it but they don't have wings on them yet thank goodness!!

5
Date of experience: Aug 17, 2021
puerki_4168
It was a hit

I got my granddaughter the Dabbing Unicorn 2nd grade shirt. She loves it. The colors really pop and she was hit on the first day back to school

5
Date of experience: Aug 17, 2021

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