Review Time
I subscribed to CV Genius in December 2024 and cancelled within 14 days, receiving written confirmation of the cancellation. However, I later discovered that payments continued to be taken from my account at various intervals for approximately 16 months afterward.
I attempted to resolve this matter by email but received no response. I then contacted customer service by phone on numerous occasions, speaking with representatives named KC, Lyn, and John. Despite repeated requests for a full refund, I have only received six months refunded at £16 per month. I am still owed an additional 10 months of payments.
I have been unable to speak with a supervisor or obtain meaningful responses via email. Additionally, when calling the UK contact number, I was informed that the call centre is based in Switzerland, which has made the process even more frustrating.
Overall, the lack of customer service and accountability has been extremely disappointing. I cannot recommend this service and advise others to exercise caution. I will continue to seek a full resolution to this matter.
No cancel button — tried to charge my card 3 times!Stay away from this service. I signed up for the trial, and when I wanted to cancel, I discovered there is NO cancel button in the account settings. None. The page only shows your billing dates and a receipt download button.They still attempted to charge my card 3 separate times. I only found out when my bank flagged the repeated attempts.This is a deliberate tactic to trap customers into paying. I had to go to my bank to stop the charges. Do not enter your card details on this website.
Deceptive billing practices — no cancel button in account settingsI signed up for the 14-day trial and when I tried to cancel, there was simply no cancel button anywhere in the account settings. The only option available was to download a receipt.Despite trying to cancel, CV Genius attempted to charge my card 3 times. This is completely unacceptable for a legitimate subscription service — hiding the cancellation option and continuing to attempt charges is a dark pattern that borders on fraud.I had to contact my bank to block the charges. Avoid giving your card details to this service.
Claim your business profile now and gain access to all features and respond to customer reviews.
affiliateinstitute.com
testcar1.com
legalnurse.com
crypto123-livesessions.com
ikigaisailing.com
futureinbeauty.com
devnamathur.com
andrewsdriving.com
crimsoneducation.org
ingrade.io
