Name: dbs.com
Telephone: 000000000
Rating: 1.5

dikshita samrutwar Guest

#Bakwassssss DBS Bank ka customer service experience bahut hi disappointing raha hai. Bina proper

#Bakwassssss

DBS Bank ka customer service experience bahut hi disappointing raha hai.
Bina proper information diye credit card approve kar diya gaya aur unnecessary charges lagaye gaye. Civil score kharab hone ke naam par paise lena bilkul galat hai.

Pichhle 3 saal se maine manager, customer care aur branch visit karke kai baar issue solve karne ki koshish ki, lekin abhi tak koi proper resolution nahi mila.
Customer ke paise lene ke baad bhi bank ka attitude bilkul supportive nahi hai, jo bahut hi frustrating hai.

Mujhe umeed hai ki is complaint ko seriously liya jayega aur jaldi se issue ka proper solution diya jayega.

Date of experience: Feb 12, 2026

posigaming Guest

2 months ago

Severely Disappointed with Service

I wish I could give a zero-star rating. I've never experienced such disappointment from a bank. I opened my account in 2023, and everything was fine until they suddenly froze my account. The level of professionalism from the staff is shockingly low, with two employees shouting loudly.

Date of experience: Dec 19, 2025

ItsWhiTeGG_71 Guest

2 months ago

Absolutely Disappointing

I wish there was an option for a zero-star rating. I've never encountered a bank this disappointing. I opened my account in 2023, and everything was fine until they abruptly decided to freeze my account. The staff is extremely unprofessional, with two employees shouting at the top of their lungs.

Date of experience: Dec 19, 2025

Percy Parker Guest

2 months ago

Terrible Customer Service

This bank has the worst customer service, feedback, and response. They show complete disregard for their clients and are overly focused on internal processes. I would not recommend them.

Date of experience: Dec 12, 2025

Azalea Wilson Guest

3 months ago

Lost International Transfer

We are not a customer of the bank; however, we are the recipient of an international transfer sent from one of their accounts on November 24, 2025. As of December 16, 2025, there is still no trace of the funds. Unfortunately, the hotline has been unable to assist as they cannot verify the transaction. The only option provided is for the sender to contact their bank for further verification. After over 30 years in international business and having received countless overseas transfers, this is the first incident we have faced involving this bank.

Date of experience: Nov 24, 2025

Bobby B. Guest

4 months ago

Very Unsatisfactory Experience

I deeply regret opening my account here. I requested e-statements multiple times, but they consistently ignore my requests and claim they will send them to my email. Months have passed, and I still haven't received my savings e-statements.

Date of experience: Nov 01, 2025

Effie Turner Guest

4 months ago

Clear and Simple Process

The customer service representative provided outstanding assistance at the branch on October 30, 2025. Her explanations were clear and straightforward, making the entire experience easy and comfortable. Thank you for your excellent service!

Date of experience: Oct 30, 2025

Dom Guest

4 months ago

Poor Management

The management here is terrible. They did not assist at all with my account opening and delayed the process by three months with unnecessary complications.

Date of experience: Oct 27, 2025

Elliot Morgan Guest

4 months ago

Beware of Hidden Charges

Avoid applying for a credit card, as there are hidden charges associated with this bank.

Date of experience: Oct 26, 2025

Micah T. Guest

4 months ago

Commendable Assistance

I wanted to commend the representative for assisting me with my application at the branch. He mentioned he was new but went above and beyond to help me. I truly appreciate his effort!