Review Time
A while ago, I made my initial airsoft gun and gear purchase from them, and each subsequent buy has been accompanied by exceptional service. Recently, I reached out to them with questions about a new gun and was met with incredible assistance. They are genuinely nice individuals and a fantastic company to engage with.
A while ago, I made my initial airsoft gun and gear purchase from them, and each subsequent buy has been accompanied by exceptional service. Recently, I reached out to them with questions about a new gun and was met with incredible assistance. They are genuinely nice individuals and a fantastic company to engage with.
Bought my first airsoft gun and kit from them a while back, and other purchases and received brilliant service on all occasions. Recent communications with them regarding a new gun enquiry and they couldn't have been more helpful if they tried, very nice people, great company to deal with.
Wouldn't reccomend, bought a shotgun which didnt work, company trying to get out of the refund by saying I used metal bbs, wouldn't use. Report submitted update. Just to confirm no metal bbs were used by me! I dont such a thing, since submitting this review I have had the replica returned, now it works as it should, beforehand both shells were leaking, I dont blame the company for this but the manufacturer, however the company tried to get out by saying I used metal bbs. However they did fix it...
The guys are always helpful and friendly and willing to have a chat.ive always found them to be genuine and give honest advice. I brought a drum magazine from them a while back and i broke the jst plug off the battery pack.i emailed them to ask if I could buy a replacement and they told me to send the battery pack in and they would fix it free of charge.
ive bought from defcon several times and everything is good until you need a refundas soon as you need to cancel and get a refund things didnt go well and i had to chase twice to get my money backi was told everything was underway and it wasnt, of course you only see things arent moving after youre told “it will take a week blah blah” - chased a third time and within a few hours paypal showed a refund.we are not talking a small amount either.quick to take but sloooow to refund. sort that and i may return but until then im holding off.sorry, just telling it like it is!
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Defcon Airsoft UK - Online Airsoft Store Featuring Guns, Tactical Gear Accessories & More!
