Review Time
Slow delivery, poor quality gel and damaged packaging. 1 item missing. Asked for a return and refund and I was told I had to pay for the return of a heavy gift box item! Unhelpful and very misleading in terms of product quality.
Be sure to video the unwrapping of your package. The package of my product was damaged and upon opening the box which had no plastic seal the styling brush was missing. To date he company have refused to apply the missing brush!This matter had been going back and forth through emails since February 3 2026, not to mention that delivery took longer than the expected normal timeframe.
I have not received the order. It was a Christmas present for daughter. Now reading the other reviews I wouldn't trust this company. I got the same brush earlier in the year for me from a UK based company and gpt a quality brush which is great.
Been over 3 weeks and still not got my stuff. Says on website it takes within 5-8 working days to get to UK. Chased them so many times and then 3 weeks later them say they come back within 24 hours and that there have been issues with the logistics company which is b******t because that’s what Chinese companies use as a excuse. If I had known it was company from abroad I would NEVER ordered it!!!! No doubt I’ll get my money back either!!!
This is the same brush that’s on SHEIN. And to be fair I would have got it quicker from SHEIN. Rip off they say UK based but have to wait weeks as they are from china. £23 or you can get one from SHEIN for £1.89. Don’t waste your money !
I bought a couple of brushes using one of their special offers, on the basis that using a lot of conditioner to get defined curls was costing me a fortune.I've been using the brush for a good few weeks now and am very happy with the results.I've used the Curly Girl Method for many years and found it a real faff timewise and really needed to speed up the process.It's done that with bells on, and I've never had so many comments about my hair - I've had 2 today! I have good definition from a few minutes investment each day.My refresh consists of brushing my hair with a wet brush and then brushing with the brush vertical to get the separation.The company is British and the items are made overseas. It doesn't change the fact that it's a very good product.
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