Review Time
I am extremely disappointed with our experience at Dent Lara City.
We took my mother, Mrs Shelley Begum, who is over 60 years old, for dental treatment. Following the work carried out, the entire left side of her teeth has now fallen out. We are left in a very distressing situation, along with a very large bill and no meaningful support or resolution.
Instead of offering practical help, we are repeatedly told to “come back again.” My mother has already returned once, and the experience left her feeling pressured and uncomfortable rather than supported. At her age, repeatedly travelling back and forth is not easy, especially when confidence in the treatment has been shaken.
We also found communication extremely difficult. Several staff members did not speak clear English, which made it very hard to properly understand the treatment plan, aftercare instructions, and what options were available when problems arose. For something as serious and expensive as dental treatment, clear communication is essential.
We did not expect perfection, but we did expect accountability, clear explanations, and proper aftercare — particularly given the cost involved. Instead, we feel left with ongoing problems, financial strain, and no real assistance.
I would strongly advise others to carefully consider all factors, especially communication and aftercare support, before proceeding with treatment here.
I visited the clinic for a combination of dental crowns, fillers, and root canal treatment. After receiving conflicting advice from various clinics and conducting my own research, I found myself in a bit of a dilemma. I even had disagreements with the staff regarding certain aspects of the treatment, trying to validate my findings from previous dental experiences, particularly from two NHS practices I had been associated with. Ultimately, it became clear that I had been misinformed by those prior practices, which only added to my confusion, especially as I was navigating personal challenges at the same time. Despite my less-than-ideal behavior, the team remained professional and attentive to my needs. I am very pleased with the care I received and the work done, and I wholeheartedly recommend this clinic for dental services. My suggestion is to place your trust in the team and avoid the pitfalls I encountered. Many clinics tarnish the reputation of the truly good ones, and this clinic is certainly among those that deserve recognition. They are a smaller clinic with a dedicated team that can cater to all your dental requirements. I'm leaving feeling completely stress-free.
I visited the clinic for a combination of dental crowns, fillers, and root canal treatment. After receiving conflicting advice from various clinics and my own research, I found myself in heated discussions with the staff, trying to validate my points based on previous consultations, particularly from two NHS practices. Ultimately, I realized I had been misled by those earlier clinics, which added to my confusion, especially since I wasn't well-informed on the topics. During this time, I was also facing personal challenges, and my demeanor wasn't ideal, yet the team remained professional and caring. I'm very satisfied with the treatment and would strongly recommend this clinic for dental services. My suggestion is to trust the team and avoid the pitfalls I encountered. While many clinics have a poor reputation, this one genuinely deserves recognition as a quality provider. It's a compact clinic with a capable team ready to assist with all dental needs. I'm leaving without stress.
The service was outstanding from beginning to end. I went in for 24 crowns and felt anxious at every visit, but the staff were incredibly understanding and supportive. The environment was clean and modern. My coordinator was fantastic, maintaining contact and keeping me updated on appointments and information, always available to answer my questions. I would highly recommend this clinic.
I sought a smile makeover at the clinic, which involved a mix of all-on-fours and crowns for my entire mouth. The service was highly professional, friendly, and the clinic was impeccably clean! I had a translator with me at all times, ensuring I was never left in the dark about the process. The results are incredible, restoring my smile and boosting my confidence! I can't thank the team enough. My coordinator was always just a message away, ready to answer any questions. I would wholeheartedly recommend them!
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Dent Laracity has years of experience in helping patients get the best possible treatment for the best possible price by travelling to Turkey for their treatment.
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