Review Time
Dharma has great, US based support - anytime you need it. The people who work for them know the answers and are very polite. The cost of the credit card machine was much less with them, and their fees are completely spelled out - with no grey areas. Their fees are also very reasonable. I am very happy with their service.
Switching to Dharma Merchant Services was a fantastic decision! The savings they promised are already showing, and the onboarding process was smooth and hassle-free. Their customer support is top-notch—responsive, knowledgeable, and always helpful. Highly recommend!
Starting a small business can be exciting, challenging and at times a little scary. Finding Dharma Merchant Services and building a partnership with them was the best decision we made. They are friendly, responsive and professional and will help us grow to the next chapter of our business.
I can’t believe I waited so long to upgrade my CC processing for my small business. It’s easy to think it’s not worth building a new relationship. I used PayPay and square for years. After a reference from another small business owner and a few talks with the folks at Dharma, I took the leap. Dharma wasn’t only there every step of the way but they really care. I feel like a human being with this company and not just another account that gets thrown in a queue when things go wrong. And lucky me, I haven’t had any batching issues after switching to Dharma. I’ve loved my experience and will absolutely be recommending them to anyone who will listen.
Dharma started charging us a $40 fee and when we inquired what it was, they indicated that it was a mistake. They said it would be updated in the next billing cycle. That was a few months back and they keep adding the charge and we keep having to ask them to remove it/refund it. It's a pain. Dharma is not simple like most merchant processors we've dealt with. It is a cobbled together mess of systems that all require regular upkeep in your logins, PCI compliance checks and scans. If you are interested in something that will simplify your business practices, we did not find this to be the solution for us.
After using PayPal, QuickBooks or Stripe account for many years of processing, I decided to work with an adult payment processor. I chose Dharma due to their reputation. Onboarding was easy. Instructions on setting up and using the account were very clear. Always have great access to the Help Desk, and it is marvelous to not have to deal with someone who is just running a script to answer any questions.HIGHLY recommended.
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Socially-responsible credit card processing solutions for any business. Dharma Merchant Services specializes in providing credit card payment solutions to small businesses and nonprofits. We sell Clover POS, terminals, payment gateways, and many other solutions to help your organization accept electronic payments.
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