zippay.com.au

4.6
4.6 Based on 41 reviews

Zip (ASX:ZIP) is a leading global Buy Now, Pay Later (BNPL) company providing fair and seamless solutions that simplify how people pay. Founded in Australia in 2013 and now with a presence in 14 international markets, our mission is to be the first payme...

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Average Rating

4.6

/
5

41 Reviews

5 Star
80%
4 Star
9%
3 Star
2%
2 Star
0%
1 Star
9%

All Reviews

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Review Time

Jem Stone (joowlz)
I'd have given a 5 except for a couple of things. At one stage, I was given $2000 max zippay, but t

I'd have given a 5 except for a couple of things. At one stage, I was given $2000 max zippay, but they reduced it to 1,500 saying something about legal customer limit protection despite the fact I had paid off most of it and was paying over $125 pf back (mostly much higher), so it was disappointing for them to decrease the amount despite also having zip money for 1000 that I haven't touched. I am a good payer back - I have had one time they tried to debit my account earlier than when I get my pay which I didn't organise. The last issue is I had a dispute with a merchant way back in January and I contacted zip February (early) and they told me they would contact the merchant by today, 27th, and work it out, but I have yet to hear anything back and every time you try to contact by email, it raises another ticket which is confusing. Other than all of that, I am on DSP and applying for zip years ago, they easily approved me. And when I use zip as a payment never had an issue except very early on with fuel cards, and Woolworths. A really good thing is a lot of dentists now take zip. As an alternative way to pay compared to loans, credit cards, zip's interest rates are very cheap. The only irony once you start paying it back, too easy to start spending again. On the phone, customer service I found was excellent. Zip app easy to use. When using internet via laptops etc. accessing zip website sometimes annoying because you have to be careful and make sure it is Australia. Despite my very few minor complaints, in the scheme of things, I highly recommend zip and repayments start as little as $40.

4
Date of experience: Feb 27, 2026
Anna Dominguez Smith
ZipPlus is sooo easy to use and fast, for all those unexpected, but necessary Items that decide to d

ZipPlus is sooo easy to use and fast, for all those unexpected, but necessary Items that decide to die at the most inconvenient Times. It’s a Choice to pay it out quickly or pay a small Monthly Fee. .

5
Date of experience: Feb 18, 2026
Chris Ok
Zip pay will never fully pay off your debt & will keep charging you $80 a month because you’re owing

Zip pay will never fully pay off your debt & will keep charging you $80 a month because you’re owing money & $10 a month for account keeping. I e paid many hundreds of dollars in fees because it’s made to never automatically pay out your debt.
Stay away from this service unless you desperately need it.

1
Date of experience: Jan 31, 2026
Stetson Coleman
Essential for my needs

Essential for my needs

5
Date of experience: Jan 21, 2026
Colette F.
The best card and lender experience

I can’t think of a better card or lender than what I’ve experienced. They are incredibly easy and helpful to deal with if any issues arise. For instance, after being scammed by an online advertisement and not receiving my product, the support team refunded my money within 24 hours of my explanation. Their friendliness and understanding were remarkable. I wholeheartedly recommend their services for anyone seeking a credit card or loan; if they offer it, don’t look elsewhere.

5
Date of experience: Jan 21, 2026
Lenna Brown
Always improving and efficient

Always improving and efficient, very helpful!

5
Date of experience: Jan 21, 2026
Hannibal Brown
Happy with my experience

I’m very happy using this service. Being on a pension can be tight, so it’s comforting to have access to a bit of extra money when needed. I appreciate the app's features; I can pay early, increase my payments, and have had no issues with getting quick replies to my messages. Thank you for the service!

5
Date of experience: Jan 21, 2026
Jordan Lewis
Highly satisfied with the experience

I’m really pleased with my experience using this service. Being on a pension can make finances challenging, so it's comforting to have access to extra funds when needed. I appreciate the app's setup; I can make early payments, adjust my payment amounts, and have consistently received prompt responses to my inquiries. Thank you for the excellent service!

5
Date of experience: Jan 20, 2026
Arliss Morgan
Very supportive

Very supportive, quick to respond, and friendly.

5
Date of experience: Jan 19, 2026
Karly Morgan
Outstanding service

Outstanding service all around from this provider.

5
Date of experience: Jan 18, 2026

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Business Details

  • Zip (ASX:ZIP) is a leading global Buy Now, Pay Later (BNPL) company providing fair and seamless solutions that simplify how people pay.

    Founded in Australia in 2013 and now with a presence in 14 international markets, our mission is to be the first payment choice, everywhere and every day. We give consumers, merchants and businesses around the world access to transparent, flexible and interest-free credit.

    We exist to create a world where people can live fearlessly today, knowing they’re in control of tomorrow. Disrupting the broken credit card model, we put the financial well-being of our customers and merchants at the centre of everything that we do.

    Driven by people-centred product innovation, we are the next generation of payments, helping consumers and businesses to take control of their financial future.

    Over 86,200 retailers around the world offer Zip as a payment choice to our 11.4 million and growing active customers globally.

    We are Zip, and we’re only just getting started.See more

  • email hello@care.zip.co
  • call 0282942345
  • language https://zip.co/

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