Review Time
They would not cancel my order and sent it out a week later. The support was non-existent. To make matters worse, the package originated from a source linked to multiple reports of a "brushing" scam, where random small items are dispatched to individuals, often connected to online orders from various platforms, to manipulate review ratings.
They denied my request to cancel an order and shipped it a week later. The support was non-existent. To make matters worse, the package was linked to a questionable individual associated with numerous complaints about a scam involving unsolicited small items sent to people, often related to online orders, to create fake positive reviews.
I purchased a new in-car entertainment system and encountered an issue with the wiring harness. I reached out for help, and the representative was incredibly supportive, going above and beyond. Their after-sales service was exceptional, and I highly recommend their assistance. Truly grateful for the help!
This company is dreadful. I wanted to buy a screen but wasn’t sure which would fit, so I called them. They asked me to message them, which I did. While waiting for a response, I decided to order a new dash. It arrived faulty. When I tried to call again, they didn’t answer. I eventually received a late reply about the screen, but my issue with the dash was ignored. Completely unhelpful and frustrating. I urge others to stay away.
I want to warn others that this company does not comply with consumer rights regulations and will refuse returns on items purchased from their website. When I inquired about a return, they made it clear they would not accept a working unit back. They claimed all units are tested before shipping, so returns are unlikely. Any unit returned with even minor damage will be rejected. Their response to my concerns was very dismissive, stating they did not want my business.
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