Review Time
I am extremely disappointed by how unprofessional and intimidating this company has been. On 29 September 2024, I purchased their Microsoft package, which was advertised as being usable on multiple devices. When I later experienced password issues, instead of receiving assistance, I was advised to make another purchase.Shocked by the poor service, I left a review. On 30 December 2024, I received direct intimidation from the seller via email, demanding that I remove the review. I was also told that a team would deactivate my account, even though it was meant to remain active as long as the installation limit had not been exceeded.I did not follow up at the time, but when I checked today, my account no longer exists. This level of conduct reflects a complete lack of professionalism.
I am extremely disappointed by how unprofessional and intimidating this company has been. On 29 September 2024, I purchased their Microsoft package, which was advertised as being usable on multiple devices. When I later experienced password issues, instead of receiving assistance, I was advised to make another purchase.
Shocked by the poor service, I left a review. On 30 December 2024, I received direct intimidation from the seller via email, demanding that I remove the review. I was also told that a team would deactivate my account, even though it was meant to remain active as long as the installation limit had not been exceeded.
I did not follow up at the time, but when I checked today, my account no longer exists. This level of conduct reflects a complete lack of professionalism.
I PURCHASED WHAT CLEARLY STATED ON MY INVOICE WAS A MICROSOFT OFFICE 365 LIFETIME LICENSE STATING IT WAS FOR WINDOWS, MAC, ANDROID, TABLET IPAD AND CHROMEBOOK.NOW HERE IT GETS INTERESTING...IN BROKEN ENGLISH THEY CONTACT YOU WITH NO EMAIL CREDENTIALS OTHER THAN THEIR EMAIL ADDRESS, NO NAME NOTHING. TO REQUEST YOUR OPERATING SYSTEM AND THE MACHINE ITS FOR. HERE IS THE 1ST RED FLAG-NOT A LICENSE FOR ALL MACHINES.I HAD A FEW ISSUES AS I WAS TRYING TO PUT IT ON FROM A MAC TO WINDOWS BUT FORGOT TO USE MY GMAIL etc. THEY RESPONDED WHEN ASKED FOR SUPPORT WITH THIS. I THEN PROCEEDED TO CARRYOUT THE PROCESS WHEN I REALISED 2ND RED AND MOST IMPORTANT FLAG, THE KEY IS FOR OFFICE 2024. I EMAILED IMMEDIATELY AND OF COURSE, YOU'VE PROBABLY GUESSED-SILENCE.WELL ALL I CAN SAY IS IT MIGHT BE GOLDEN IN THE SHORT TERM OF DIGITAL-ZONE.CO.UK BUT THE BACK IS RAISING A DISPUTE AS WE SPEAK.
I needed a copy of Microsoft Visio for personal use but the 500€+ to add it to MS 365 was too much. I saw Digital Zone on a Bing search and their price matched my budget. Ordered online and a response via email appeared within minutes. I had a couple of problems adding Visio as I already have MS 365 running on the PC and it would not add it. However, they came back quick quickly with a couple of different ways of installing and Visio is now running on the PC. The technical support was excellent and they quickly understood my problem. Well worth 5 *
Absolutely outstanding service!!!DZ has always been patient, courteous and professional when dealing with my limited abilities and their responses and solutions have always exceeded my expectations!!Even when seeking help with long-gone purchases, they have been completely responsive and never questioned my seeking their help. Best Ever!!!
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