Review Time
Was having trouble after purchasing a copy of MS Project Professional 2024 with getting it installed. I tried searching the internet and others had had problems as well. I didn't understand the so called possible fixes that didn't work for other people so I messaged support thinking I wasn't going to get much help. Customer Support got back to me almost immediately, advising that it might be that Office 2021 (which I had) and Project 2024 can't coexist. This had been my thought. He sent me a Project 2021 download and key and I was able to get up and running with no problems.I was extremely satisfied with their assistance and would highly recommend them.
ADebited account but later received an email saying to complete the purchase. The company are saying a code was delivered however this qaa before the complete purchase email. The company are aware that the software has not been downloaded and offered a replacement. Which means they can cancel the code but refuse to refund. I have received very poor customer service and the they are now not responding. Response received from this company today is completely false or they have forwarded the codes to someone else - I cannot see that my email account or computer have been compromised in any way and I most certainly DID NOT download any codes, after being advised to complete order I used another company and received my Microsoft Office package within minutes and was up and running very quickly. I am a small online business and your insinuation that I would make either a liar or thief of myself for £80 is quite despicable.
They have a simple and easy to follow step-by-step process on how to download Office. I've used them twice now and they have been reliable both times. I actually had a little trouble during my second time, but the customer service got back to me almost straight away and I was able to resolve my problem. I would definitely use them again if I needed to.
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