digital-zone.co.uk

4.6
4.6 Based on 130 reviews

...

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Average Rating

4.6

/
5

130 Reviews

5 Star
88%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
8%

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Review Time

Chris Sanders
Downloads and Installing made easy

I had a few problems downloading and installing. However, Digital Zone were brilliant, helping me all way with instructions when I ran into difficulty. They made it very simple for me in the end. Thank you!

5
Date of experience: Dec 31, 2024
Kian M.
Great Customer Support

Was having trouble after purchasing a copy of MS Project Professional 2024 with getting it installed. I tried searching the internet and others had had problems as well. I didn't understand the so called possible fixes that didn't work for other people so I messaged support thinking I wasn't going to get much help. Customer Support got back to me almost immediately, advising that it might be that Office 2021 (which I had) and Project 2024 can't coexist. This had been my thought. He sent me a Project 2021 download and key and I was able to get up and running with no problems.I was extremely satisfied with their assistance and would highly recommend them.

5
Date of experience: Dec 23, 2024
Th3M4STER520
Knowledgable

My guide was very knowledgable; patient; precise with his instructions and quick with his responses.Took longer than expected - but successful outcome.Thanks

5
Date of experience: Dec 20, 2024
Shelley
Appalling customer service

ADebited account but later received an email saying to complete the purchase. The company are saying a code was delivered however this qaa before the complete purchase email. The company are aware that the software has not been downloaded and offered a replacement. Which means they can cancel the code but refuse to refund. I have received very poor customer service and the they are now not responding. Response received from this company today is completely false or they have forwarded the codes to someone else - I cannot see that my email account or computer have been compromised in any way and I most certainly DID NOT download any codes, after being advised to complete order I used another company and received my Microsoft Office package within minutes and was up and running very quickly. I am a small online business and your insinuation that I would make either a liar or thief of myself for £80 is quite despicable.

1
Date of experience: Dec 14, 2024
Frida C.
Great support

Great support. I experienced some issues with previous software but it was quickly resolved by Digital Zone. Thanks.

5
Date of experience: Nov 20, 2024
Viola Wright
Fantastic customer services

I had a lot of problems after trying to install software but the advisor stayed on the chat with me for literally hours and solved my issues. Thank you.

5
Date of experience: Nov 09, 2024
Marissa H.
Fast customer service

They have a simple and easy to follow step-by-step process on how to download Office. I've used them twice now and they have been reliable both times. I actually had a little trouble during my second time, but the customer service got back to me almost straight away and I was able to resolve my problem. I would definitely use them again if I needed to.

5
Date of experience: Oct 18, 2024
EmmaPieterse_13
Excellent customer service 4 years…

Excellent customer service 4 years after I purchased the product. They swiftly dealt with my problem in no time at all, even on a Sunday. I highly recommend Digital Zone

5
Date of experience: Sep 01, 2024
Angelica Turner
Downloaded the software as described…

Downloaded the software as described but then forgot my password when it came to activation. Sent an email to the support team and they sent a new password almost straight away. Very efficient.

5
Date of experience: Aug 29, 2024
WS86
Excellent product support

MS Office purchase process completed without issue, download links & product keys sent promptly.Excellent support from DZ to resolve product activation issue.Highly recommended.

5
Date of experience: Aug 28, 2024

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