digitalisland.co.nz

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Th3M4STER5
Unresolved Billing Issues and Service Cancellation

I acquired a company that was a client of the service. Upon review, we discovered they had been billing for SIP trunks for two years that were never delivered. I decided to cancel the service and declined to pay the final bill that included charges for the overbilling and notice period. They are now threatening to report this as a non-payment.

1
Date of experience: Dec 04, 2025

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