directcover.com.au

4.9
4.9 Based on 100 reviews

...

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Average Rating

4.9

/
5

100 Reviews

5 Star
92%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
1%

Filtered Reviews

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Review Time

Pramod kumar
The Customer service rep PAIGE

The Customer service rep. PAIGE was fantastic. She explained me the ploilcy details so clearly and helped me choose the right cover that i was very happy that I have choosed the right thing to secure my family.

5
Date of experience: Mar 02, 2026
Ezy Mueller
It was comprehensive and the…

It was comprehensive and the explanation on the savings was the best. Paige was patient and engaging throughout the call.

5
Date of experience: Mar 02, 2026
Kear
Trusted cover easy process

Trusted cover easy process

5
Date of experience: Feb 27, 2026
Bintu
“I was on the phone with him

“I was on the phone with him, and he was very helpful and professional. He explained everything clearly and made the process easy for me.”

5
Date of experience: Feb 27, 2026
Taaron
Fini was so lovely and understanding at…

Fini was so lovely and understanding at her work, I appreciate her and understanding me.

5
Date of experience: Feb 27, 2026
Cherie
Life Insurance made easy

Kevin was very easy to understand and made the whole process go smoothly.

5
Date of experience: Feb 26, 2026
Arileen
Coen made buying a policy hassle and…

Coen made buying a policy hassle and stress free! He explained the process thoroughly with detailed information and equally answered all my questions.

5
Date of experience: Feb 26, 2026
Vanessa
Customer service was great and…

Customer service was great and competitive premiums.

5
Date of experience: Feb 25, 2026
Hemi
Firstly I like to apologise on…

Firstly I like to apologise on forgetting the person's name.He made the process easy and understandable and was very patient with me..lolThroughout the whole conversation he was very professional. Thanks you

5
Date of experience: Feb 25, 2026
Ribek
very helpful and great service

5
Date of experience: Feb 25, 2026

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