directcover.com.au

4.9
4.9 Based on 100 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

100 Reviews

5 Star
92%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
1%

Filtered Reviews

Filter Reviews

Review Time

Rebecca
Good service

Yes, l like the series

5
Date of experience: Feb 02, 2026
Joanne
Gregory was great and explained…

Gregory was great and explained everything and answered every question I had ask. Polite and friendly

5
Date of experience: Feb 02, 2026
Kavitha
Nicole was Brilliant 100% and not 5 stars 10 stars to her.

Nicole was absolutely amazing. She was so lovely and patient with me and explained the whole thing so well. She truly is a good asset to your organization. Nicole didn't even hesitate to go through each process.

5
Date of experience: Feb 02, 2026
Monique
Nicole was great

Nicole was great. Straight forward process

5
Date of experience: Feb 02, 2026
Teresa
Jake was so nice and very helpful in…

Jake was so nice and very helpful in assisting me in getting my life insurance cove all set up i was very happy in the service that i received i definitely recommend speaking to him personally 💯👍 therefore he will be getting my 5🌟

5
Date of experience: Jan 30, 2026
Tracey
Great service!

I spoke to two different people as couldn’t do the whole application at once,can’t remember the first person’s name,but she was lovely!Today I spoke to Coen,who finished my application.He was very clear and concise,had a great sense of humour and was able to answer all my questionsBoth agents were very helpful and an absolute asset to your company!

5
Date of experience: Jan 30, 2026
Rofina
Very informative and clear

Very informative and clear, understanding communication from Jake to help me choose the right cover

5
Date of experience: Jan 30, 2026
Chris Williamson
It didn't feel like I was talking to…

It didn't feel like I was talking to someone I didn't know,..but more like a friend I hadn't seen for a few years.. everything was clear and explained well,.I feel like my family's future is in great hands if something was to ever go wrong

5
Date of experience: Jan 29, 2026
Taupule
Diego was very thorough with his…

Diego was very thorough with his explanation about the co.pany and Insurance offers.

5
Date of experience: Jan 29, 2026
Aram
My experience with you guys was…

My experience with you guys was absolutely phenomenal, the guy on the phone he was very helpful very friendly. Good attitude explain everything carefully. Make sure and understood everything and I was very happy with the service. A guy like that should be given five stars every day thank you.

5
Date of experience: Jan 29, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More