directcover.com.au

4.9
4.9 Based on 100 reviews

...

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Average Rating

4.9

/
5

100 Reviews

5 Star
92%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
1%

Filtered Reviews

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Review Time

Stephen
It was all understandable and wasn't to…

It was all understandable and wasn't to completely complicated with all financial jargon and policies for the cover very helpful

4
Date of experience: Jan 29, 2026
James
Kevin the from the sales team was easy…

Kevin the from the sales team was easy to deal with was great help thanks 😊

5
Date of experience: Jan 28, 2026
Samuel
It’s affordable

This company have a very good, respectful and customer service.She took her time to make you understand what you are going into (the document you are about to sign) etc.

4
Date of experience: Jan 28, 2026
Mr utu maninoa
Great and clear information

Great and clear information

5
Date of experience: Jan 22, 2026
Athena Afamasaga
Simi was a pleasure to talk to

Simi was a pleasure to talk to, she really knows her stuff and answered all my questions with compassion and understanding. Very professional and pleasing.

5
Date of experience: Jan 22, 2026
Anjana
So good l can't explain this is the…

So good l can't explain this is the best

5
Date of experience: Jan 22, 2026
Lev G
Great Customer Service

I wanted to take a moment to sincerely thanks to Jake for his excellent customer service I received today. Your professionalism, patience, and clear explanations made the entire conversation smooth and stress free.

5
Date of experience: Jan 22, 2026
Nyaluak
The response was quick and great

The response was quick and great, my application was processed on time and I was accepted. More over the host, communicated friendly, and open that made things easy for me to understand the policy, additionally being covered by the most prestigious life insurance company is delightful.

5
Date of experience: Jan 21, 2026
Donna
Kia was well spoken and listen to…

Kia was well spoken and listen to everything I had asked about the product.

5
Date of experience: Jan 21, 2026
Adam
Liam was great to deal with explaining…

Liam was great to deal with explaining very clearly and concisely all terms and conditions of the policy his tone an manner over the telephone was none other than professional, he was a nice young man. Thankyou to the insurer for accepting my application. I hope to live a long healthy life. I'm grateful for you the insurer in safe guarding my children's financial future. Kind regards Adam McDonough

5
Date of experience: Jan 21, 2026

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