Review Time
Bought laminate flooring from this place back in December 2025. They charge almost 50£ for delivery. They entered wrong address for delivery, I have bring all boxes to my address by self from 3-4 houses down the street. They charge for pickup of all boxed leftovers+ 10% for reshelfing! We make mistakes, so now I know never to buy from this place again 😊
We purchased natural country oak herringbone flooring. Peter at the Birtley store was very helpful. I would have given higher rating if it hadn’t been for the disastrous delivery and the lack of manufacturing control on the flooring as there were a very large amount of faulty boards. These were replaced quickly thanks to the customer service team.
We had a great experience at the Wolverhampton showroom with Alex who was warm, welcoming and very knowledgeable. He made the whole experience of ordering our floor and fitting very easy.The flooring was delivered 2 days prior to installation, as arranged, and on the day of fitting the installers were punctual and completed their work in a timely manner and to a high standard.We love our new floor and highly recommend Direct Wood Flooring.
Direct Wood Flooring provided an exceptionally efficient and professional service. From enquiry to delivery, everything was handled smoothly and with great attention to detail. The team was knowledgeable, responsive, and always willing to help, making the whole process easy and stress‑free. Their clear communication and reliable support gave me full confidence in my purchase. A truly excellent company that I’m happy to recommend.
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Here at Direct Wood Flooring we pride ourselves on delivering high quality wood flooring products at unbeatable prices, whether you shop online or in-store.
We source only the most innovative Solid & Engineered Wood Flooring, Luxury Vinyl Tiles and Laminate Flooring designs, whilst building exclusive relationships with the world's premier wood suppliers.
* Nationwide Stores *
* 4 Free Samples*
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