1800lighting.com

3.7
3.7 Based on 153 reviews

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Average Rating

3.7

/
5

153 Reviews

5 Star
65%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
30%

All Reviews

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Review Time

SSingh
Excellent customer service

Excellent customer service! You don’t see companies valuing their customers like Capitol Lighting! They truly listen and solve any issues immediately. They have a large selection of products, so there is no need to go anywhere else.

5
Date of experience: Nov 03, 2025
Patricia
Excellent Customer Service

The service representative (Christi) was so quick to address my issue. She responded to my inquiry almost immediately and reached out to the necessary parties to resolve the issue just as quickly. I would highly recommend this company for both the quality of the products they sell and the customer service they provide.

5
Date of experience: Oct 30, 2025
elissa Plette
TRUSTWORTHY

TRUSTWORTHY. Great product selection, fast careful delivery, prompt response to an issue they resolved in a way that was beyond my expectations. No reason to hesitate ordering and doing long term business with this company. They have mastered service! Thank you and thank you Ray Machado, my sales rep.

5
Date of experience: Oct 26, 2025
Steve Fougeron
Great service

Great service! It shipped to me two weeks before they estimated shipping date, great work Capital Ligghting.

5
Date of experience: Oct 21, 2025
Debbie Gist
Ray Machado was very patient and…

Ray Machado was very patient and helpful towards helping me to select the right Chandelier and the bulbs to go with the light structure. He additionally looked for the most economical bulbs that would bring the same beauty to the chandelier. He was excellent at repeating back the information needed for shipping and actually corrected a couple of wrong letters. It was such a nice experience. I am grateful for his service and I hope I get to work with him again.

5
Date of experience: Oct 13, 2025
Catherine Errico
The sales representative made all the difference!

The sales representative I originally contacted was so knowledgable and helpful that I placed an order for all new lights around the ourside of my home after he help in ordering one to see if I liked it. Her name is Cynthia Noriega and when I called with a question she got right back to me if she was not available at time of the call. She was an absolute pleasure to work with

5
Date of experience: Oct 10, 2025
Nadia Shabanza-Pero
Great customer service

Great customer service. My new representative Ray Machado for my design studio BeBe Design House, quickly took care of my project order and answered all the questions I had. I'm looking forward to having the beautiful lights I order for my client installed soon. And working with Ray on future projects.

5
Date of experience: Sep 29, 2025
Erika Worden
Great experience

So far I’ve had a great experience with capitol lighting. Everything has shipped in great condition, and any issues have been resolved in a timely manner. Will use again.

5
Date of experience: Sep 29, 2025
Alexandra Valentine
Great Job by Customer Service

Customer Service did a great job handling a damaged product situation. I couldn’t be happier with the timeliness of their communications and the resolution of the problem.

5
Date of experience: Sep 23, 2025
Mitchell
Great customer service

Great customer service. Extremely quick turnaround time on any issue or inquiry. Definitely coming back here again for lighting fixtures. Couldn't be happier working with them. Spoke to them twice on 2 separate reasons and they delivered for me both times.

5
Date of experience: Sep 19, 2025

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