Review Time
Initially sent the wrong item, which was not what I ordered. They acknowledged the error and sent a replacement, but it was still not the right one for my vehicle. After reaching out via email three times, I have yet to receive a response. I've lost my $178 and regret not checking the reviews about these scammers.
Sent the wrong one first not what i ordered, they admitted mistake, sent another, not even the correct one for my car, after emailing them 3 times, have never replied to any, lost my $178, should have read the reviews regards these scammers.
They delivered OK, but what they deliver is not what is promised on the web site. The cover is all ok, but its made from synthetic imitation leather. Its the same kind of covers set one can get from AliExpress for way less money. I refurbished my steering wheel with their products, but while ordering i expected the cover to be premium REAL NAPPA LEATHER by looking at their website sales speech.My cars steering wheel is refurbished, but the quality vs cost is not what one should expect.I DO NOT RECOMMEND ANYONE ORDERING ANYTHING FROM THIS SITE
I ordered a steering wheel cover for my 2001 mx-5 on May 5, 2025, and just received the item on June 7, 2025. Tracking is horrible, so I was left wondering if it was lost or missing. The product itself is not what I was expecting. The website says Nappa leather, but it is imitation leather. The fit to the bottom spoke was not good. It was too short and not wide enough to cover completely. I have a feeling based on the other reviews here that I am out the money spent, $115. I am putting reviews out everywhere I can think of to keep others from making this same mistake.
They cut incorrect shape for the wrap despite me selecting the right type AND attaching the photo of my actual steering wheel. Was constantly gaslit in support that it is my problem that I can’t install it, that the shape is correct.Avoid.
I ordered a wheel cover for my 2018 Maserati Granturismo. Paid around 154.00 and sent a picture of my steering wheel. The product arrived in a timely manner, however, it was not cut correctly to cover my steering wheel. I immediately sent an email to let them know that the item did not fit. Since then, I have sent 5 emails requesting a new one be made and sent or a full refund. I have received ZERO emails. There is no phone number on their website. Do not due business with them! They will take your money and if it’s not the right product they will not communicate any further! They have my money and I have a cover that will put fit my car. They have terrible customer service and are a scam since they will not respond to multiple emails.
A complete rip off. They took my money, sent the wrong cover (completely useless to me), they ignored all requests for return ( I emailed and reached out to DIY & Shopify 6 times. Shopify was absolutely no help at all. Now I am stuck with $125 cover that is useless to me. Buyer BEWARE!
I wish that I had searched reviews and read this before buying a cover from this company. I've had the same experience - excitement about the product only to receive one that wasn't even close to fitting my steering wheel. The finally responded to my email and sent me another cover only to receive essentially the same cut which isn't even close to being the correct fit. Now, after multiple emails, I'm getting no response. It's evident that they falsely advertise and don't have the vehicle steering wheel templates that they say they do. My recommendation - don't throw away your money and look elsewhere.
I thought I would buy from this company and pay a premium for a quality product and service. There are a lot cheaper options on the market but I thought this would be a superior product. I received to cover and it wasn’t the correct one so I asked for a refund and they said they will send me a new one and if there was still a problem they would give me a full refund. I received the new cover and it was exactly the same as the original one that was sent. I sent both covers back and asked for a full refund. I have sent numerous emails asking where my refund is and have had no response. They have taken my money and I have no product. DO NOT BUY FROM THIS COMPANY.
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