dockbeauty.com

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1 Based on 28 reviews

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28 Reviews

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Lisa Tua
DID NOT ORDER BUT SOMEHOW THE MANAGED…

DID NOT ORDER BUT SOMEHOW THE MANAGED TO TAKE MONEY AND WILL NOT RESPOND - HAVE HAD TO GET NZ POLICE & FRAUD DEPT FROM BANK - THEY MUST BE ASSOCIATED WITH "WE LOVE COSMETICS AS THEY DID EXACTLY SAME THING ON SAME DAY

1
Date of experience: Nov 19, 2024
Christine Silk
I placed my order 6 weeks ago for light…

I placed my order 6 weeks ago for light face treatment since I placed order have no updates a order number .. but when tried to email ..Regards to update no reply ..$215 US dollars is ..without saying..a lot of money.thank goodness paid with PayPal.. and have put in a dispute...I'm really getting peeved of with these adverts on Facebook maybe they need to look into their advertisements..no chance I guess ....so we must be the suckers.....

1
Date of experience: Apr 05, 2022
vittoria
received massager

Purchased Masseger from add on Instergram. Receive email to say 'posted' receive the item and all in chinese. As I cannot read Chinese I do not know how to turn the machine on or operate it. No lights on machine. Contacted company NOTHING - I paid with PayPal, contacted PayPal and supplier demanded item be returned to them for credit, they expect me to pay A$30 for postage back to them. Contacted PayPal was not happy with this, as suppliers is responsible for faulty item to be returned - awaiting reply from PayPal .Reading the Bad reviews, I realise this is a company that cannot be trusted. I DO NOT UNDERSTAND HOW INSTERGRAM OR FACEBOOK ALLOW A COMPANY WHO IS OBVIOUSLY NOT TO BE TRUSTED ALLOWED TO SELL. SCAMMING PEOPLE. FACEBOOK AND INSTERGRAM NEED TO CHECK COMPANIES OUT BEFORE THEY SELL ON THEIR SITE.

1
Date of experience: Dec 30, 2021
Wendy Wales
Product doesn't work and won't refund…

Product doesn't work and won't refund me as 'i have used it'! But how can i know it works if i don't try it! RidiculousDessert Maker...made loud noise, spat some lumps of food out, smelt of burning and stopped. Cheap plastic construction, definitely not worth the money.

1
Date of experience: Oct 01, 2021
Caroline Morgan-Grenville
Complete scam.

Bought a 'Healthy Dessert Maker' - it is absolute rubbish - plastic, useless and arrived in a broken box looking as though it had been used before. I have since tried emailing them to return the product but no reply. DO NOT BUY ANYTHING FROM THIS COMPANY.

1
Date of experience: Sep 24, 2021
customer
Scammers

Do not buy from these scammers & warn others. Total con’s, why are theses thieves allowed to advertise without vetting them firstly.

1
Date of experience: May 30, 2021
Tricia
I bought the massager and it cracked on…

I bought the massager and it cracked on the two pin plug part so unsafe to use. I cannot contact them at all as site under maintainance.

1
Date of experience: May 21, 2021
Angela Waddell
Total con, DO NOT DO WHAT SUPPOSED TO

I'm from Glasgow and placed my order with this company through an advert on Facebook. I was sent a confirmation email, I was sent an update on despatch and then another stating expected delivery date. I received my order today which was a lot earlier than I truly expected so I was happy with the service in that respect and was excited to try my product, which is the Anti Wrinkle silicon patches. I used them every day for said time for 10 days in a row and never felt or noticed any difference at all. So don't buy this product, I just wasted £23 on a few pieces of rubber so basically they're a con and really don't see why this company is allowed to advertise or even sell this product at all. Thank you Dock Beauty.

1
Date of experience: May 21, 2021
Joyce
Customer service is appalling!

I purchased the massager, which was rubbish. Didn't vibrate vigoursly. I have returned it,and two and a half weeks later,they have ignored my emails and have not refunded me! Scammers! Beware!

1
Date of experience: May 05, 2021
Hayley
Received my product

Received my product, however, with a part missing so unable to use. 7 emails sent with photos to 3 different email addresses however, yes you guessed it no response. They have the cheek to actually quote on their website below; - - We're always happy to help! - We respond to most emails within a business day or two - Reliable, We are committed to serve our customers at the highest level - Provide the world class reliable care to our customer🤥 really !! just have the decency to answer all you Customers email

1
Date of experience: Apr 14, 2021

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