Name: dreamdecking.co.uk
Telephone: 03308088700
Rating: 4.5

Sam H. Guest

Exceptional Support with Delivery Rescheduling

I had a conflict with the delivery date due to a medical appointment. The representative quickly adjusted the date for me after I emailed, with no extra charge. Such outstanding customer service deserves recognition.

Date of experience: Jan 12, 2026

Reuben Guest

1 month ago

Delivery Date Adjusted Smoothly

I faced an issue with the delivery date due to a medical appointment. After reaching out via email, the representative changed the date for me without any extra charge. Such excellent customer service is truly commendable.

Date of experience: Jan 12, 2026

Radical24NFM Guest

1 month ago

Exceptional Service Experience

I ordered decking and received a delivery date. The items arrived on the first day of the estimated window, and I was kept informed about the delivery time and location. The driver was very helpful, especially since we are hard to find in a new build area. I would recommend this service based on the quality of the product and delivery.

Date of experience: Jan 08, 2026

Penelope Harris Guest

2 months ago

Outstanding Service from the Start

The service was exceptional from the beginning, and the product quality was superb. Ordering was a breeze, and the staff were incredibly helpful. I will certainly be using this service again for future projects. A very satisfied customer—10/10.

Date of experience: Dec 19, 2025

Walt Rogers Guest

3 months ago

Extremely Disappointing Service!

I've never encountered such disorganized service! Initially, the delivery didn't arrive, and I was informed the vehicle had broken down. When it finally arrived four days later, the driver claimed there was nothing wrong. Assembling the product revealed broken parts that needed replacement, and once again, the delivery was delayed. The driver was unfriendly and constantly complained! What should have been a one-day job turned into a three-week ordeal. I strongly advise staying away from this service.

Date of experience: Nov 26, 2025

Velma Scott Guest

3 months ago

Responsive Email Support

I reached out to the team via email regarding multiple returns from several orders. The representatives were very responsive and resolved my inquiries promptly. I would certainly recommend this service to family and friends.

Date of experience: Nov 17, 2025

Jim Cook Guest

3 months ago

Great Products and Immediate Service

Excellent products and great service, even when issues arose, they were resolved immediately.

Date of experience: Nov 13, 2025

Paris A. Guest

3 months ago

Top-notch Customer Service

The customer service was excellent. Many thanks to the representative who was incredibly helpful and professional. The decking arrived on time, and the driver was very courteous.

Date of experience: Nov 11, 2025

Conway Brown Guest

3 months ago

Initially Great, but Disappointing Experience

The pricing was better than competitors, and the selection was impressive. I followed up on my order, and the representative was friendly and professional. I was initially very happy with the service and intended to return. However, my experience turned sour. I placed the order with eco delivery, which was not clearly indicated as open-ended. The delivery date kept changing, and their tracking system was non-functional. I ended up paying extra for a selected date, only to find it delayed further. This feels like a scam. I recommend paying more for better service elsewhere.