theofficecrowd.com

2.6
2.6 Based on 216 reviews

Looking for sustainable and affordable office furniture? Look no further than the largest collection of new, refurbished and 2nd hand designer office furniture for your home office. Trust our team of experts to help you find the perfect pieces to fit your...

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Average Rating

2.6

/
5

216 Reviews

5 Star
31%
4 Star
7%
3 Star
6%
2 Star
5%
1 Star
51%

All Reviews

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Review Time

Joey Sanders
Received a defective item, support unresponsive

I was sold a defective product and advised that it merely required some lubricant after several emails and weeks of waiting. However, all my recent attempts to reach out have gone unanswered. I strongly recommend steering clear of this.

1
Date of experience: Jan 05, 2026
Ordered a desk but faced major issues

I ordered a desk from a certain company, but despite requesting a cancellation before shipping, it still arrived. The desk came without any fittings, rendering it unusable. I reached out multiple times to return it but received no response. It feels like they took my money and vanished. I've had to dispute the charge through my bank to recover my funds. Please take these reviews seriously; they reflect the reality. I recommend choosing a more reputable seller. Don't be misled by the appealing website; they are untrustworthy. It's worth spending a bit more elsewhere for better customer service and quality products. I will not use this company again—consider this a warning.

1
Date of experience: Dec 19, 2025
Katherine Blood
🚨 Review for The Office Crowd 🚨 Order cancelled – no refund, no communication I agreed with The

🚨 Review for The Office Crowd 🚨

Order cancelled – no refund, no communication

I agreed with The Office Crowd to cancel my order, and they confirmed this. Yet despite that, I have not received my refund. Since then, the company has gone completely silent – they have stopped replying to my emails and have ignored all attempts at contact.

This is unacceptable business practice. When a company promises a refund, they must honor it. Instead, I have been left out of pocket and forced to escalate the matter by reporting them as fraudulent to my bank.

Trust is the foundation of any customer relationship, and The Office Crowd has broken that trust entirely. Their lack of transparency and refusal to communicate shows a disregard for customers.

⚠️ Warning to others: Based on my experience, I cannot recommend this company. If they see this review, I hope they finally take responsibility, issue my refund, and stop treating customers this way.

1
Date of experience: Dec 05, 2025
AR62
Poor Service and Communication

Today marks the 16th day since I placed my order. Communication has been shockingly poor. I have had to chase for an update myself. You've lost another customer, and I will not be purchasing from this service again.

1
Date of experience: Dec 04, 2025
Kay Turner
Avoid This Service!

I placed an order a month ago, and they only provide vague updates about a backlog. I strongly suspect they do not have the items in stock. I will be raising a fraud case with my bank.

1
Date of experience: Nov 28, 2025
jodv26
🚨 Review for the Service 🚨

🚨 Review for the Service 🚨Order cancelled – no refund, no communication. I agreed with the service to cancel my order, and they confirmed this. Yet despite that, I have not received my refund. Since then, the company has gone completely silent – they have stopped replying to my emails and have ignored all attempts at contact. This is unacceptable business practice. When a company promises a refund, they must honor it. Instead, I have been left out of pocket and forced to escalate the matter by reporting them as fraudulent to my bank. Trust is the foundation of any customer relationship, and the service has broken that trust entirely. Their lack of transparency and refusal to communicate shows a disregard for customers. ⚠️ Warning to others: Based on my experience, I cannot recommend this service. If they see this review, I hope they finally take responsibility, issue my refund, and stop treating customers this way.

1
Date of experience: Nov 27, 2025
Charly Walker
Fraudulent Practices

I ordered a chair about 4 months ago, and they promised a refund 2 months ago. It just occurred to me that I have not received either the refund or the chair. Extremely disingenuous people.

1
Date of experience: Nov 25, 2025
Maggie Turner
Incorrect size provided with no resolution

Incorrect size provided and no real attempt made to rectify the issue, leaving me out of pocket.

1
Date of experience: Nov 22, 2025
Neon_Strixezsz56
Feeling Scammed

I placed an order without researching this service. I'm beginning to feel like I have been scammed. I need to find the parts I need elsewhere. My advice is to avoid ordering from them as they seem to be a scam.

1
Date of experience: Nov 21, 2025
Lilibet Harris
Disappointed Experience

I am truly disappointed with my experience. The website appeared polished and gave me confidence to order, but the reality has been completely different. I placed my order on 8 October, and it didn’t arrive until 30 October, which was far longer than expected. When it finally arrived, the chair was broken and clearly not refurbished. I contacted the company right away, and they arranged for a return collection, which I appreciated. However, after being told the refund would be processed within 10 working days, that timeframe has passed, and I’ve heard nothing since. I've emailed multiple times and tried calling without success. I'm now forced to raise a credit card dispute. It's been a frustrating experience, and I feel misled. I wish I had checked other reviews before ordering.

1
Date of experience: Nov 20, 2025

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Business Details

  • Looking for sustainable and affordable office furniture? Look no further than the largest collection of new, refurbished and 2nd hand designer office furniture for your home office. Trust our team of experts to help you find the perfect pieces to fit your style and budget at the office crowd.

  • email customerservice@theofficecrowd.com
  • call +441292431155
  • language https://theofficecrowd.com

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