duncanlewis.co.uk

4.5
4.5 Based on 241 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

241 Reviews

5 Star
83%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
15%

All Reviews

Filter Reviews

Review Time

Abby Baron
i have worked with Duncan Louis and the solicitor who name Sailaja Tadepalli was assisting me phenom

i have worked with Duncan Louis and the solicitor who name Sailaja Tadepalli was assisting me phenomenally successfull. she was very good treating her client and she has got politely spoken to the client. i really recommended this Duncan Louis to those who confront the legal matter. i was not stressful when they worked for me and and I feel they were the option for the one who confront legal issues. certaily and definitely not 5 star, but 10 star i review. thank you
Abigail Baron

5
Date of experience: Feb 16, 2026
Mehitable Baker
Disappointing Service Experience

I am writing to share my disappointment with the service I received while trying to contact a law firm for help with a new legal issue. Today, I made five attempts to reach their office, but each time I faced considerable delays and, unfortunately, dropped calls. Here’s a brief overview of my attempts: 1. Call 1: After a 15-minute hold, my call was disconnected.
2. Call 2: After a 10-minute wait, my call was dropped again.
3. Call 3: Someone answered, but the call was cut off abruptly.
4. Call 4: After waiting another 15 minutes, the call was disconnected again.
5. Call 5: I connected with a representative who seemed to be at an overseas call center. I tried to explain my previous issues and started to give my first name, but after being on hold for over 10 minutes, I decided to hang up. It’s hard to believe that a firm of this caliber does not have effective measures in place to monitor the performance of its customer service representatives. First impressions are crucial in the legal field, and my experiences have unfortunately led me to look for representation elsewhere. I hope this feedback is taken seriously and leads to a review of your call handling processes to enhance future client interactions.

1
Date of experience: Jan 21, 2026
valentia1181
Avoid this law firm - long wait times and poor service.

I strongly advise against using this law firm. I've been waiting for over three years since arriving in the country on an Ancestry Visa and with National Insurance. I spent a year in a detention center and am still waiting for my solicitor. The staff here are slow and seem indifferent to my situation.

1
Date of experience: Jan 13, 2026
Tristan S.
Long Wait and Poor Service

12 January 2026. I've been waiting for three years for assistance from a solicitor at a law firm in London. I had a visa and was not relying on taxpayers. Ended up in a detention center for 12 months in the UK. The staff at the firm were unhelpful and uninformed. I recommend seeking another legal service.

1
Date of experience: Jan 11, 2026
QP69
Grateful for Exceptional Support

I am genuinely appreciative of the assistance I've received. From the start, I was treated with kindness, patience, and respect. My concerns were listened to, believed, and supported during one of the toughest periods in my life. Everything was explained clearly, and I never felt rushed or ignored. I will always cherish the support and commitment provided, and I couldn't have hoped for a better representative.

4
Date of experience: Jan 09, 2026
Marshall Wilson
Deep Gratitude for Exceptional Legal Support

I am truly thankful for the support I received regarding a will and the related legal processes. The guidance provided was remarkably strong and steady, but what really made a difference was the compassion and empathy displayed throughout. I honestly would have felt lost during those challenging final 12 months without this assistance. Even while facing personal pressures, the representative remained dedicated to my needs, showcasing incredible professionalism and kindness. I feel fortunate to have had such attentive legal counsel.

5
Date of experience: Jan 07, 2026
Giovanni Parker
Long Wait for My Case

I have been waiting since December 6, 2026, for my case, which has now stretched to over three years. The solicitor handling my case seems overwhelmed with too many clients. I applied for an Ancestry Visa and National Insurance, and I am not a burden on the taxpayers. I did not receive any council housing or hotel accommodations. I am sharing this experience widely on social media.

1
Date of experience: Jan 06, 2026
Walden C.
30 December 2025. Avoid this law firm.

30 December 2025. Avoid this law firm. I've been waiting for my solicitor here for three years. I had an Ancestry Visa and National Insurance, and spent 12 months in a detention center. The staff seem indifferent and take on too many cases.

1
Date of experience: Dec 30, 2025
Poe F.
Long Wait for Legal Assistance

24 December 2025. Still awaiting support from the solicitor at the firm after three years. I have all my documents ready, including ancestry and national insurance. I spent a year in a detention center in the UK. This law firm seems overwhelmed with cases and has been unhelpful throughout the process.

1
Date of experience: Dec 24, 2025
Teddy Johnson
Avoid this law firm at all costs.

21 December 2025. I strongly advise against using this law firm. They take on too many cases and I have been waiting for three years for my solicitor. I had an ancestry visa and was unfairly deported, leaving me in a difficult situation.

1
Date of experience: Dec 21, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More