Review Time
I've ordered paysafecard by phone
Of course everything went smooth while paying, I could pay, only had to verify myself after (face, id)
And boom, my order wasn't delivered, the money is gone
Support told me to provide a phone bill that I did (Number is my own number, on my own name)
They said its "forged" lmao, I straight downloaded it from my number provider, sent it to them and got "permanently banned from the site"
Result? No money, no paysafecard, no help
Support is absolutely useless
Disgusting site, hopefully people stop using it
I can live without my 20 euro but hopefully they lose much more for scamming people
Can no longer buy vouchers as it pop's up saying 'security breach' at payment of Daopay. Can pay any other way, which I'm refusing to do at the moment.
I used a different number I had temporarily and now I'm blocked from using this payment method. I have been a customer for years. Just allow me to purchase on Daopay again.
VERY HIGH SCAM RISK
*EDITED AFTER ANSWER FROM DUNDLE*
i have more than 20-30 orders that hasnt been delivered and they are just playing nice. they actually say, like this in mail.
Hello,
Thanks for reaching out!
I see that our Security Department has already informed you that we decided to exclude you from our services.
Unfortunately, this cannot be undone, and we recommend finding a different webshop for your purchases.
No action can be taken regarding your orders anymore. This also means you will not be receiving a refund.
Please, note that even if you create new orders they will not be refunded or delivered.
I hope to have informed you sufficiently.
Kind Regards,
Ajaero
Support Team - dundle
Sent from Front
On December 25, 2025 at 3:02 PM GMT+1 DUNDLE wrote:
You have until Monday before we proceed with the charges of fraud against you, contacted the authorities and shared all the documents
Police is already informed
Visa citerad text
Hello,
After looking into your order history, I found suspicious factors that, unfortunately, have me forced to exclude you from our webshop. This ban applies to this account and any other email address you may have used.
As such, and to our regret, we cannot accept or deliver any orders.
We hope to have informed you sufficiently.
Kind Regards,
Jost
Support Team - dundle
Visa citerad text
You will hear from our lawyers
Dölj citerad text
Den tis 6 jan. 2026 09:41 dundle Support Team skrev:
Hello,
After looking into your order history, I found suspicious factors that, unfortunately, have me forced to exclude you from our webshop. This ban applies to this account and any other email address you may have used.
As such, and to our regret, we cannot accept or deliver any orders.
We hope to have informed you sufficiently.
Kind Regards,
Jost
Support Team - dundle
Sent from Front
On December 30, 2025 at 2:02 PM GMT+1 ME wrote:
Police is already informed
Den tis 30 dec. 2025 13:49 dundle Support Team skrev:
Hello,
Thanks for reaching out!
I see that our Security Department has already informed you that we decided to exclude you from our services.
Unfortunately, this cannot be undone, and we recommend finding a different webshop for your purchases.
No action can be taken regarding your orders anymore. This also means you will not be receiving a refund.
Please, note that even if you create new orders they will not be refunded or delivered.
I hope to have informed you sufficiently.
Kind Regards,
Ajaero
Support Team - dundle
Sent from Front
On December 25, 2025 at 3:02 PM dundle wrote:
You have until Monday before we proceed with the charges of fraud against you, contacted the authorities and shared all the documents
December 25, 2025 at 3:02 PM
as so many orders that got undelivered like these its a shame dundle even defending their theft. they steal your money to say you are someone who would do what they do.
I CAN GIVE DUNDLE ONE LAST CHANCE TO CLEAR THIS UP, AND IT IS ABOUT 25-30 ORDERS. IF YOU DELIVER EVERY SINGLE ONE THAT I WILL PROVIDE FROM MY emailadresses Ive ordered from
IF YOU ACTUALLY DIDNT READ, EVERY SINGLE ONE OF THE ORDERS WITHOUT ANY DELAY JUST TELL ME AND I WILL PROVIDE YOU WITH A LIST OF mails used. IF YOU TRY ANYTHING ILL KEEP PROCESS AND REVIEW TIL U GO DOWN!
---------
VERY HIGH SCAM RISK,
SENDING FIRST ORDER THEN STEALS ORDERS AND MONEY WITH CONCLUSION YOU ARE BANNED FOR NO REASON.
THEY ARE REPORTED TO THE FRAUD DEPARTMENT AND PROCESS HAS BEEN STARTED AGAINST THEM.
⭐ 1/5 – Paid, verified, then both goods and money withheld
I paid for multiple orders with Dundle. Payment was fully accepted and processed, which under EU consumer law constitutes a binding contract.
After payment, Dundle required identity verification via ShuftiPro. I completed the verification in full, and it was successfully approved.
Despite this, Dundle later unilaterally closed my account and explicitly stated that:
I would not receive the purchased products, and
I would not receive a refund.
In other words: payment accepted, verification approved, but both goods and money withheld.
Dundle vaguely refers to “security reasons” without providing any evidence, explanation, or legal basis, even though EU consumer law requires transparency and either delivery or refund. Account termination does not give a company the right to confiscate funds from completed transactions.
This is not a minor inconvenience or a delay — it is the retention of consumer funds without delivery or reimbursement.
.
Based on my experience, I strongly advise other consumers to be extremely cautious when using
*EDITED AFTER ANSWER FROM DUNDLE*
i have more than 20-30 orders that hasnt been delivered and they are just playing nice. they actually say, like this in mail.
Hello,
Thanks for reaching out!
I see that our Security Department has already informed you that we decided to exclude you from our services.
Unfortunately, this cannot be undone, and we recommend finding a different webshop for your purchases.
No action can be taken regarding your orders anymore. This also means you will not be receiving a refund.
Please, note that even if you create new orders they will not be refunded or delivered.
I hope to have informed you sufficiently.
Kind Regards,
Ajaero
Support Team - dundle
Sent from Front
On December 25, 2025 at 3:02 PM GMT+1 DUNDLE wrote:
You have until Monday before we proceed with the charges of fraud against you, contacted the authorities and shared all the documents
Police is already informed
Visa citerad text
Hello,
After looking into your order history, I found suspicious factors that, unfortunately, have me forced to exclude you from our webshop. This ban applies to this account and any other email address you may have used.
As such, and to our regret, we cannot accept or deliver any orders.
We hope to have informed you sufficiently.
Kind Regards,
Jost
Support Team - dundle
Visa citerad text
You will hear from our lawyers
Dölj citerad text
Den tis 6 jan. 2026 09:41 dundle Support Team skrev:
Hello,
After looking into your order history, I found suspicious factors that, unfortunately, have me forced to exclude you from our webshop. This ban applies to this account and any other email address you may have used.
As such, and to our regret, we cannot accept or deliver any orders.
We hope to have informed you sufficiently.
Kind Regards,
Jost
Support Team - dundle
Sent from Front
On December 30, 2025 at 2:02 PM GMT+1 ME wrote:
Police is already informed
Den tis 30 dec. 2025 13:49 dundle Support Team skrev:
Hello,
Thanks for reaching out!
I see that our Security Department has already informed you that we decided to exclude you from our services.
Unfortunately, this cannot be undone, and we recommend finding a different webshop for your purchases.
No action can be taken regarding your orders anymore. This also means you will not be receiving a refund.
Please, note that even if you create new orders they will not be refunded or delivered.
I hope to have informed you sufficiently.
Kind Regards,
Ajaero
Support Team - dundle
Sent from Front
On December 25, 2025 at 3:02 PM dundle wrote:
You have until Monday before we proceed with the charges of fraud against you, contacted the authorities and shared all the documents
December 25, 2025 at 3:02 PM
as so many orders that got undelivered like these its a shame dundle even defending their theft. they steal your money to say you are someone who would do what they do.
I CAN GIVE DUNDLE ONE LAST CHANCE TO CLEAR THIS UP, AND IT IS ABOUT 25-30 ORDERS. IF YOU DELIVER EVERY SINGLE ONE THAT I WILL PROVIDE FROM MY emailadresses Ive ordered from
IF YOU ACTUALLY DIDNT READ, EVERY SINGLE ONE OF THE ORDERS WITHOUT ANY DELAY JUST TELL ME AND I WILL PROVIDE YOU WITH A LIST OF mails used. IF YOU TRY ANYTHING ILL KEEP PROCESS AND REVIEW TIL U GO DOWN!
---------
VERY HIGH SCAM RISK,
SENDING FIRST ORDER THEN STEALS ORDERS AND MONEY WITH CONCLUSION YOU ARE BANNED FOR NO REASON.
THEY ARE REPORTED TO THE FRAUD DEPARTMENT AND PROCESS HAS BEEN STARTED AGAINST THEM.
⭐ 1/5 – Paid, verified, then both goods and money withheld
I paid for multiple orders with Dundle. Payment was fully accepted and processed, which under EU consumer law constitutes a binding contract.
After payment, Dundle required identity verification via ShuftiPro. I completed the verification in full, and it was successfully approved.
Despite this, Dundle later unilaterally closed my account and explicitly stated that:
I would not receive the purchased products, and
I would not receive a refund.
In other words: payment accepted, verification approved, but both goods and money withheld.
Dundle vaguely refers to “security reasons” without providing any evidence, explanation, or legal basis, even though EU consumer law requires transparency and either delivery or refund. Account termination does not give a company the right to confiscate funds from completed transactions.
This is not a minor inconvenience or a delay — it is the retention of consumer funds without delivery or reimbursement.
.
Based on my experience, I strongly advise other consumers to be extremely cautious when using
AVOID THIS SITE AT ALL COSTS! I lost 300€ in just two weeks; it's a SCAM and FRAUD! After paying for services, they immediately requested documents. In two weeks, every email response took forever and was utterly nonsensical. I've sent my documents nine times, yet I keep receiving requests for them. It's unbelievable! The customer support seems to be incompetent, or perhaps they're just trying to deceive customers. STAY AWAY FROM THIS SITE!
I bought a £50 card expecting a smooth transaction and confirmation, but it was quite the opposite. After paying a transaction fee of £2, I waited for my confirmation email, which never arrived. I reached out to the payment service to report the issue, claiming I had been scammed, and they have since reported the seller for lack of a code and response. I strongly advise against using this service!
Each time I've attempted to buy a gift card, I get flagged as a bot. As a first-time customer, I'm confused about why it keeps labeling me this way. The system appears to view my device as suspicious and blocks my purchases, which is incredibly frustrating.
I cannot recommend this service at all, as my friends and I lost our money. I purchased a gift card for 10.77€ three weeks ago, but I have yet to receive a code. They denied my request for a refund. Today, I received an email stating that the gift card is in US dollars, while I paid in Euros. It's unbelievable!
After encountering problems with a previous service, I am happy to have found a site that operates smoothly. Following a month of attempts to retrieve my funds, I was on the verge of escalating the matter to consumer protection.
Claim your business profile now and gain access to all features and respond to customer reviews.
