easylunettes.fr

4.8
4.8 Based on 389 reviews

Depuis 2006, EasyLunettes est un leader sur le marché de l'optique en ligne. Avec la plus grande sélection de lunettes de soleil, de lunettes de vue et de lentilles de contact, EasyLunettes fournit des lunettes à des milliers de clients satisfaits....

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Average Rating

4.8

/
5

389 Reviews

5 Star
79%
4 Star
19%
3 Star
2%
2 Star
0%
1 Star
1%

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Gulliver Price
Birthday present ruined because of incompetence

I bought a pair of sunglasses on EasyLunettes as I had been looking for this specific pair but it was sold out on most websites. This was the pair of glasses that my girlfriend wanted and I wanted to gift to her. After purchasing the sunglasses I waited a full week before emails starting rolling in. Please excuse us for the delay we are waiting for our supplier… I was frustrated as it said 24 to 48 hour delivery. After emailing them to make sure they would be able to get new stock for sunglasses that I had seen sold out on every other website, they assured me that they would be able tu fulfil the order and not to worry. Week after week emails and emails saying the same generic message about how sorry they were about the inconvenience and suggest to get an alternative pair (which were all less expensive than the ones I ordered). After all the assurances that it would be in stock eventually they emailed me to say they would not be able to fulfil my order and by this time I had missed my girlfriends birthday. So just like I purchased air from easylunettes my girlfriend received air for her birthday thanks to the incompetence of easylunettes warm customer service.

1
Date of experience: Aug 18, 2023
Rita Cain
Top services

5
Date of experience: Aug 06, 2023
_PsycoZz
Top services

5
Date of experience: Aug 06, 2023
Collin Harris
Hello Hello I hope you are doing well…

Hello Hello I hope you are doing well thank you for taking care of this order with so much professionalism I very much appreciate you seemed to me to be a very sincere and very respectful person Thank you I actually received the refund and thank you again I wish you a pleasant day, take care of yourself and your family, it's important! have a good weekend to the pleasure CordiallySTEFFANY  Elveen and Hannah

5
Date of experience: Jul 06, 2023
Vince
Hello Hello I hope you are doing well…

Hello Hello I hope you are doing well thank you for taking care of this order with so much professionalism I very much appreciate you seemed to me to be a very sincere and very respectful person Thank you I actually received the refund and thank you again I wish you a pleasant day, take care of yourself and your family, it's important! have a good weekend to the pleasure CordiallySTEFFANY  Elveen and Hannah

5
Date of experience: Jul 06, 2023
Jackie Ross
Excellent service

Easy to use site, great communication and excellent service from both Ana and Josh. Will definitely use this site again.

5
Date of experience: Jun 16, 2023
Its_Darki
Excellent service

Easy to use site, great communication and excellent service from both Ana and Josh. Will definitely use this site again.

5
Date of experience: Jun 16, 2023
Nickel

Nickel, rapide !

5
Date of experience: Jun 14, 2023
Nickel

Nickel, rapide !

5
Date of experience: Jun 14, 2023
Petrina Kelly
Excellent range of frames and selfie…

Excellent range of frames and selfie service. Speedy delivery.

5
Date of experience: May 17, 2023

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Business Details

  • Depuis 2006, EasyLunettes est un leader sur le marché de l'optique en ligne. Avec la plus grande sélection de lunettes de soleil, de lunettes de vue et de lentilles de contact, EasyLunettes fournit des lunettes à des milliers de clients satisfaits.

  • email servicemanager@easylunettes.fr
  • language https://www.easylunettes.fr

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