eharmony.com.au

2.6
2.6 Based on 161 reviews

At eharmony UK, we create longer-lasting relationships by matching you on 18 dimensions of compatibility. We take the time to really get to know you, understand your values and personality traits, so that we can connect you with people who are truly right...

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Average Rating

2.6

/
5

161 Reviews

5 Star
31%
4 Star
6%
3 Star
4%
2 Star
7%
1 Star
52%

All Reviews

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Review Time

Tentani Tentani
This is a scam site, you are even better with tinder trust me. I am now in debt of $700 because I as

This is a scam site, you are even better with tinder trust me. I am now in debt of $700 because I asked to cancel as there was nothing happening

1
Date of experience: Feb 12, 2026
Branden Parker
Extremely dissatisfied with the service!

I would give a zero if possible! I registered for a 3-month subscription on Sunday, January 4, 2026, but after just 10 days, there was no activity at all. When I contacted the support team to cancel, I was informed that I had actually signed up for 12 months, extending until March 2027! This is a complete falsehood! I am very disappointed with this platform and will never trust any dating service again!

1
Date of experience: Jan 14, 2026
Kath O'Hanlon
If I could write zero

If I could write zero, I would! I signed up for 3 months, on Sunday 4th Of January 2026;yet after 10 days there was nothing happening.I emailed eharmony to cancel, and I received a reply, saying that I had signed up for 12 months until March 2027! An absolute lie from them! I am extremely disappointed in this platform and will never trust a dating site ever again!

1
Date of experience: Jan 14, 2026
Aaron A
Their subscription and auto renewal policies are absolutely fraudulent

The way they work is they aim at making short-term profit milking users out of as much money as possible and then forget about these users they ripped off. In my experience AMFlirt.com proved to be a lot more valuable: there are less fakes (so you can be more selective and even picky). The fees are lower and there are no overcharges. I'll go back to Eharmony just because I have to get my profile removed from their app. I managed to put a stop to their recurring charges by closing my bank card but now I have to figure out the way to get them to delete my account. I don't want it to be misused by them to fool other people.

1
Date of experience: Nov 29, 2025
Misleading information

Misleading information at sign up and payment, very hard to get customer support, refuse to give refund. Mostly fake or inactive profiles. Take a lot of time to build up profile then ignore at matching, most probably not enough profiles, most of them non reply, no interaction

1
Date of experience: Nov 27, 2025
customer
I have been an eharmony member on and off for about 18 months…

I have been an eharmony member for quite a while I can't help but believe that there's a lot of fakes. I have sent messages to a few ladies in my area without any response. I am not egotistical but on anither site I have had the opposite many ladies that are real have sent me messages and I have met a lovely lady there.

1
Date of experience: Nov 17, 2025
Emily
I wish I could give 0 SCAM

I wish I could give 0. An absolute SCAM. I signed up to their ‘one month trial’ cancelled the very same evening seeing what a poor quality experience it was. Only for another months charge to be taken out the following month! I e mailed them and they said I had signed up for a year. I didn’t. I signed up to a months trial, maybe they bury some very small print to trick you in this, but what I saw was months trial.They refused to cancel. So I’m expected to pay hundreds of dollars for a service I willNot be using that is full of fake profiles. No thanks! Who locks you in to a dating app for a year! What if you realise it’s really rubbish straight away like I did. Or less likely what if you find love within the first month and no longer need a dating app. Forcing you in to a years contract is unconscionable.I’ve had to cancel card and will take it further if they try to pursue me.

1
Date of experience: Nov 12, 2025
Daniel Evans
This service is ridiculously overpriced! Lots of empty and outdated profiles, ridiculously inappropr

I had zero matches in my area in the age range I selected. The pool of people is larger on JLFlirt.com there are no empty or fake profiles there and no membership fees. However, Eharmony was created for membership fees. Their goal is to sell you a long-term subscription. But the biggest problem is they automatically renew it, even if you unchecked this option. They don’t care and their customer support keeps telling you that your auto pay box was checked. In reality, their 14 day cooling off period is a myth . It just doesn’t work and there is no way to get your money back. It’s definitely a fraud.

1
Date of experience: Oct 27, 2025
Australia
New member is suspicious

I am currently a member recently joined. I have interacted with some members so I believe these are genuine. My suspicions aroused when a new profile appeared on my page. Seemed ideal until no response to emails. I realized the member hadn't logged on for weeks so how did the picture pop up? You have to log on to attract attention or change your information.I think eharmony administrators post profiles of cancelled members. This makes genuine people fools for writing to a non existent person. I intend to cancel well within the subscription period, prepared for a fight even though it is made clear one has to cancel before the subscription auto renews, I'm certain they'll bill me

2
Date of experience: Oct 21, 2025
Mitzi
I agree with the others

I agree with the others. This site should be closed down for its unethical standards. Appallingly bad.

1
Date of experience: Oct 06, 2025

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Business Details

  • At eharmony UK, we create longer-lasting relationships by matching you on 18 dimensions of compatibility. We take the time to really get to know you, understand your values and personality traits, so that we can connect you with people who are truly right for you. It’s not just a numbers game; we offer quality, not quantity so that you can be sure all your matches are people really worth getting to know.See more

  • email usersupport@eharmony.com
  • language https://www.eharmony.com.au

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