electricmiles.com

3.8
3.8 Based on 22 reviews

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Average Rating

3.8

/
5

22 Reviews

5 Star
59%
4 Star
9%
3 Star
5%
2 Star
5%
1 Star
23%

All Reviews

Filter Reviews

Review Time

Cezary Noremberg
EM were very helpful in setting up my domestic charger even though the model was not one they suppor

EM were very helpful in setting up my domestic charger even though the model was not one they supported initially. It's also one of the few products that work with variable energy tariffs. Would recommend

5
Date of experience: Feb 17, 2026
Great Service from end to end ensuring…

Great Service from end to end ensuring that our EV chargers went online in a timely fashion. Gayatri was fantastic with technical support and troubleshooting

5
Date of experience: Feb 11, 2026
Peter
Quick responses to queries

The team at Electric Miles are always on hand to resolve problems quickly.

5
Date of experience: Jan 07, 2026
Mark Dutton
Good service great rates

Good service great rates Good response to technical issues

4
Date of experience: Dec 16, 2025
Stuart Mann
Just started to use the app as it came…

Just started to use the app as it came with new house charger. App works well and support are responsive and great help when you need it

5
Date of experience: Dec 04, 2025
Greg Turnbull
Great service and easy to use

Been using Electric Miles for a couple of years now. Started off with a plug-in hybrid and the ease of use and convenience helped in my decision to move to a full EV. 5 stars.

5
Date of experience: Dec 03, 2025
James Gibb
Great app

This app made my home charger, Project EV, charging experience much better. The standard app from Project EV was very unreliable. This app makes smart charging easy and reliable! Keep up the good work! Thanks

5
Date of experience: Dec 03, 2025
gordon
Excellent response to issues.

Excellent response to issues charging my EV, on a couple of occasions the app failed to automatically initiate charging. I contacted Electric Miles recounting the problem which resulted in them updating the firmware and profile of the charger and now it works as it should.

5
Date of experience: Nov 25, 2025
David Alan Meigh
couldn't get mine to work during the…

couldn't get mine to work during the day, contacted customer service, they were great. dialed into my unit, fixed something in the background and set it exactly as I wanted it. great service

5
Date of experience: Nov 18, 2025
Nathan Allmont
Has potential,but..

The Electric Miles app has potential but is let down by inconsistent messaging and reliability issues. Scheduled charges often disappear, especially after even the smallest network dropout, meaning if the connection drops for just a few seconds the app can lose all charging schedules. This makes it unreliable for those expecting consistent overnight or tariff-based charging. The user interface has confusing messaging, after starting a boost charge the app reports that charging has been stopped by the vehicle even though the charge was successful.I’ve reported these issues to the support team, however they are slow to respond and when they do it’s a copy and paste message from the FAQ’s. Overall the experience feels unstable despite the good concept behind it.I hope these issues are ironed out in a newer version of the App.

2
Date of experience: Nov 01, 2025

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