elsevier.com

1.6
1.6 Based on 35 reviews

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Average Rating

1.6

/
5

35 Reviews

5 Star
14%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
86%

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Mgscott1333
Brilliant service

Brilliant service. Book arrived on 48 hours - perfect condition!! Customer service really helpful - sorted out my admin error with giving wrong email contact!!

5
Date of experience: Dec 17, 2022
Victor Taylor
Do not use this company if you have a choice.

I have had to deal with this company for two semesters and both times it has been a very frustrating experience. The website doesn't work well, I often am trying to do assignments and the web site says there is a 404 or 405 error. I also have accidentally ordered the wrong product and no one in the company has any power to do anything to help me. They just tell me that there is nothing they can do and will not let me talk to a supervisors or managers. I would not use this company if I have the choice.

1
Date of experience: Aug 31, 2022
AB31
scam

I don't actually believe they proof read anything. My paper went back and forth a number of times, I missed the deadline for submission and in many cases I had to correct their correction. I have kept the screenshots of what they did to my paper, I am glad I can report these here:- "furthermore" were corrected as " on the other hand", 2 different meaning altogether. -they added articles where the article was not needed-"something explored in relation to" was changed with "something explored with" changing completely the meaning of the sentence, "...making the formulation of" was changed as "...making formulating of", what does even mean!??- " in the context of business model" became "in the business model", it really makes no logical sense.I don't know why those people dare to do this job. I think this is a scam

1
Date of experience: Jul 11, 2022
Jayden Scott
Its absolute garbage

Its absolute garbage. They always give me trouble logging in to access my content. The online books are overpriced and even though you "buy" them, they expire. Only reason I bought their books in the first place was because my school forced me to.

1
Date of experience: Sep 08, 2021
The worst user experience you could…

The worst user experience you could ever haveusing this website is extremely confusing and makes you want to kill yourself, the customer service is so slow and ineffectiveyou pay min 500 USD for their service and you get the worst experience everwasted my time and money

1
Date of experience: Jun 23, 2021

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