emt.services

4.8
4.8 Based on 25 reviews

Helping You Save Energy Across the South West & All of Wales, with high quality solar and battery installations and home energy audits....

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Average Rating

4.8

/
5

25 Reviews

5 Star
85%
4 Star
12%
3 Star
0%
2 Star
4%
1 Star
0%

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Review Time

Brad
Very happy

Can’t complain, Steve and the team were delightful and everything went super smooth. I’d definitely recommend them to family and friends

5
Date of experience: Jan 01, 2026
Martin
Good experience with EMT

Great communication and all arrangements for the EPC assessment made at short notice, including secure online payment. Efficient and effective and good follow up after the site visit.

5
Date of experience: Dec 19, 2025
Bethan
Steve helped guide me through green…

Steve helped guide me through green home Wales scheme, and stepped in to find an alternative installer quickly when the first one pulled out. Steve helped me with all my questions and ensured work was carried out. There was a blip at the end with paperwork that delayed me signing up with an energy supplier, but that didn't detract from the service with EMT, more the installers. The work carried out however was to a high standard.

5
Date of experience: Nov 22, 2025
Gareth W
The team at EMT were highly responsive

The team at EMT were highly responsive. Whilst Steve was great and really helpful when undertaking the retrofit assessment, Natasha and Luci were clearly the heart of the company with the efficient and effective approach they take to ensuring customer satisfaction.

5
Date of experience: Oct 28, 2025
Daniel Shanahan
Great knowledge and service

I wanted to look at ways to improve home energy efficiency. I was looking to see if there were any grants for solar panels, but unfortunately I wasn't eligible. I then came across the Green Homes Wales scheme and chose EMT as my retrofit coordinators as they were local. Steve came to the house within a few days and gave me a full overview of my home energy. I learned a lot about solar panels, heat pumps and ventilation; the three things I was most interested in. I decided a heat pump wasn't for me at the time, however I went ahead with solar panels and ventilation measures. Steve got me some quotes for the work: I did however end up finding cheaper quotes elsewhere and going with different suppliers, however Steve made me aware that I'd be still eligible for the government loan for the solar panels and supported me through the application for this. Overall, I would have been lost with the whole process without Steve and probably would never have made the changes. Having a government funded retrofit coordinator outline my options with no pressure to purchase anything was really valuable, and I'm now much more knowledgeable on these matters. Steve was always at hand for a phone call when needed, and if he was busy when I called, always made sure to call me back. I recommend EMT Services.

5
Date of experience: Sep 23, 2025
Shane Riley
Makes everything simple!

Can’t recommend Steve and EMT enough. Jumping into Solar can be confusing (especially if using Green Homes Wales). Steve is always at the end of the phone and he just makes it easy to navigate. We took Steve’s recommendations and we’re really happy with our set up. Steve considered how our home would be run and ensured we had a system that was adequate to meet our needs. He also gave us tips on how to maximise our usage. If you want someone take the stress and maximise your benefit then look no further than Steve and EMT

5
Date of experience: Sep 18, 2025
Brad Andrews
Steve was very pleasant to deal with…

Steve was very pleasant to deal with and clearly knew his stuff. Hopefully all will go smoothly from here

5
Date of experience: Sep 03, 2025
Steve
Steve and the team were fantastic

Steve and the team were fantastic! They walked us through the process, provided great advice and reassurance along the way. It was nice knowing I could always pick up the phone if I had any concerns. Their knowledge and breath of experience was second to none.

5
Date of experience: Sep 03, 2025
NATHAN R
Really good experience to date

Really good experience to date, knowledgeable of the sector and responsive to queries.

5
Date of experience: Sep 01, 2025
phil owen
Not a good experience

I signed up to receive support to decide what energy saving / generating technology, if any, was best for me. The report I received was worse than useless. I stuck with the process as I am a former environmental consultant and was interested to see what quotations I would receive for the solar and battery I was interested in. Eventually I had a single quote for lithium ion batteries which I had specifically said I wasn’t keen on. I have since gone to a local firm who is quoting to install solar plus a hybrid graphene / solid state battery. I hope that this will still be supported by the grant / loan funding offer.

2
Date of experience: Aug 20, 2025

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