Review Time
Bad manageent and sales..The manager try's to force you to pay stupid fee's..Trainer's not knowledgeable..
Equipment good..24 hour much better.and no pressure.
They are looking for a class action law suit.
Senior citizens being forced to pay for BAD stuff
The Alma school location in Mesa... Steer Clear. The air conditioning seems to be nonfunctional or not used at all. This facility feels like a sweatshop. Why wouldn't there be proper air conditioning for those exercising? The humidity is overwhelming, reminiscent of Florida. It's not "The Yard," it's genuinely like being in a swamp.
Terminating the personal training contract has proven to be a significant challenge. Additionally, the service used my debit card without prior notice to collect $450 in quick succession. Each time I visited, the gym was crowded, making it hard to access machines. I have limited time to work out, which made this gym impractical. While the amenities are generally well-maintained and the staff is friendly, the overall experience has been frustrating.
As a member for two months, I am extremely dissatisfied with my treatment. A staff member removed me for using my phone holder during workouts, despite being assured it was allowed when I joined. I have video proof of using it without issue previously. This experience was humiliating and unprofessional, prompting me to seek a full refund and consider legal action. I cannot recommend this gym due to the unsafe environment.
I initially signed up for a membership through my workplace at a discounted rate. After retiring, I informed the service that I no longer qualified for that membership. I was offered a similar plan without the discount, and after some back and forth, I reluctantly agreed to a coaching fee of $150. I later discovered that this fee was charged twice a month, which was not clearly explained. This led to unexpected overdraft fees and a decline in my credit score. Overall, the experience has been disappointing, and I plan to cancel my membership.
I am very disappointed with the service. I attempted to cancel my membership a few days before the renewal date, only to be informed of an $82 renewal fee due to an unclear policy about cancellation notice. I find it unjust to be charged for a renewal I do not want, especially after trying to cancel in advance. This experience has been upsetting, and I would not recommend this service due to its lack of transparency.
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