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I'm currently living abroad. I came back to this site after 10 years just to post a thread to sell an account.To do that, I was asked to verify my identity. First, I needed to fill in my full name. Then, the site asked for a phone number to send me a code (without making it clear that the phone number had to match the country of the ID document) and of course, I gave them my current country’s phone number. Finally, I completed all the remaining steps in the verification process by providing my passport and facial verification.After almost a day, I got rejected because the phone number and my ID didn’t match. I opened a support ticket to explain and ask for a solution, because there’s no way I can access my home country’s phone number now. The agent handling my case simply replied, “Phone and ID countries must match when verifying, sorry.”I replied again and asked if they could just unlock the phone number change function, so that if I managed to get a phone number from my home country, I could change it and redo the verification process. The answer? I have to wait for the 30-day lock to expire (something I would’ve never known if I hadn’t clicked the change number button).Mind you, I did not manually change the phone number in the phone section, they applied it themselves after I entered it to receive the verification code at the start of the verification process. So I have to wait 30 days for the thing I didn't do. At this point, I just lost my s***.In short, a phone number seems to matter more to them than anything else, even though they already have my personal information and my real face. A matching phone number is apparently so important that I have to wait 30 days to redo the verification and miss the chance to sell? It’s so essential that a passport means nothing compared to it?If I’d known this from the start, I could’ve just borrowed a number from someone back home to get the code and likely get accepted? Only God knows if they’d welcome me back or just want me to lose the account with a paid upgrade that’s still valid for the next 13 years. Man, they weren't like this back then.***Update after the reply: So it's confirmed that everything I wrote above is true.- "Normally we do this by reverifying the phone number on the account." - No one knows this. That’s something you do internally on your site. How do you expect people to know that? And then, at the start of the verification process, why do you even let people enter any phone number to get the code, automatically change that phone number on their profile without notice, and then put a 30-day lock on it? My dude, even banking systems (or literally any other website/forum), if they want to verify users via mobile phone, they just send the code directly to the phone number already linked to the account, right? Not a complete mess like you're doing.- "However, it does not appear you can complete that step, and since you’re from a different country, we have to assume the account might have been compromised." - Yeah right, the person who supposedly stole this account somehow decided to verify it using a phone number from another country, with ID documents from my own country, and with a real face matching the ID. Why wouldn’t they just use a phone number from the same country? Wouldn’t that make it look more legit? Even better, why didn't they just create a new account? Why wasted their time for an inactive for a long time account? Also, since the phone number was changed on my profile now, doesn’t that make “reverifying the phone number on the account” completely useless? LOL- "Depending if your account has other data we can verify, we can try to help you regain access." - This should’ve been discussed when I first asked for a solution in the support ticket, not after several copy pasta from a bot-like agent who handled my case."If there is no other data, then you will have to create a new account. Email alone is not enough." - So basically, it’s confirmed you want me to give up the account. A new account, with the same ID and the same phone number I currently use, and now suddenly I’ll be verified? or will I be in this cycle forever? LOOOL
Overall bad experience, couldn't verify my account because I live abroad and my ID doesn't match my phone number but this is acceptable as the platform can decide what they do. The problem is that during the verification process they have taken my data hostage ! Photo of my ID despite lack of verification couldn't be removed by 3rd party company they using despite multiple requests, and website itself holds your data for way longer then needed stating its needed in case there is dispute against me ... On top of that support was very dismissive of European regulations regarding data removal and overall unpleasant. Do not recommendPs: since there is a reply below. Somehow despite providing all information they cannot find any data for my actual name and simply divided my email into 2 parts and claim they cannot find it. So now not only do they keep data for no reason but also cannot track it. You just proved that your support is inadequate.
EpicNPC Sellers Beware – Buyer Spent 37K Crystals, Still Got Refundmy Swgoh ally code 187649224I sold my SWGOH account through EpicNPC’s middleman service. The middleman’s own video shows my account had 75,100 crystals at the time of sale. After the buyer took control, the account was returned to me with only 38,100 crystals left — meaning the buyer spent nearly 37,000 crystals while using it.Despite this, the buyer filed a PayPal dispute, won, and got a full refund. EpicNPC closed the case, stating they cannot force a buyer to keep an account they no longer want. This left me with nothing: the buyer consumed valuable in-game resources and got all their money back.This reveals a serious flaw: EpicNPC’s “middleman protection” does not protect sellers if a PayPal dispute is filed. Once PayPal refunds the buyer, EpicNPC simply closes the dispute, even if there is clear proof of account usage.Until EpicNPC recognizes account usage as proof of delivery, sellers risk losing both their money and their digital goods. I cannot recommend the platform to anyone selling high-value accounts.
Hi everyone ...My account was banned yesterday all of the sudden for the reason: illegal activities!I contacted the customer support to understand what's going on, they didn't provide any information. Just told me that i'm involved in illegal activities!What kind of that illegal activities? what issue do I have?nothing, nothing at all.All my activities is selling youtube accounts! I have never ever had any dispute case open against me!At least tell me what's the exact issue and i'm willing to resolve it. but how can solve it if you don't even tell me what's the issue or the illegal activities that i'm involved in!Please I need any customer support to help me on that issue.I never scam or hurt anyone there, why i'm being treated that way?!Update: They answered to the CS ticket with the statement "Previously banned member"They didn't provide any further information or evidence that I was Previously banned member!Just a claim without any evidence or backup for it!My account was verified by ID since I registered, howcome after like a year they found out that my ID belongs to someone else?
I used this website to arrange for leveling services on Ascension/Project Epoch. Its considered a RMT offense in doing this and they easily caught the booster. I DO NOT recommend having this done if you value your account! Learn from my mistake and save your account because these guys don't play around.
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