Review Time
This company and the people are an absolute joke. I can’t even begin to state the issues I’ve faced from the day I’ve made the payment to this company. Mr. Abhishek was handling my case and his only job was to promise to call back in 20 minutes and being awol for 2 days straight, taking access of the system and doing absolutely nothing. I’ve never seen any company who is providing services and the staff being so rude. No help from their hire ups as well. I know how difficult it is to operate their epos, as it’s centuries old system and software.
It's been more than a year using epos direct system, it's working good and smooth, very nice and polite technicians. They gave me support whenever I asked. I hope everything will be continues
“Based on my experience, the company is not reliable. I feel they treat both their employees and customers unfairly and often do not fulfill their promises. Key information is frequently altered or kept hidden. From what I've seen, I would strongly recommend others to be wary and consider their decisions carefully before engaging with this service.”
The representative did an excellent job setting up the hardware and ensuring everything functioned flawlessly. They also addressed all our software-related questions swiftly and professionally. I highly recommend their services for anyone seeking a dependable EPOS solution for their business.
The software and support from the company are consistently exceptional—quick, dependable, and professional. After running our business for several years, the system has demonstrated its user-friendliness for our team. Handling reports is straightforward and efficient, greatly enhancing our daily operations.
The software and support provided are consistently outstanding—quick, reliable, and professional. After running our business for a few years, the system has proven to be user-friendly for our staff. Managing reports is straightforward and efficient, greatly enhancing our daily operations.
During our training, the support staff provided exceptional expert assistance. Their clear guidance and hands-on approach made the learning experience smooth and effective. Thanks to the representative's knowledge and help, we now feel confident using the system.
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Discover the power of advanced EPOS systems tailored for both independent businesses and multi-location retail or hospitality chains, brought to you by EPOS Direct — original manufacturers since 2000. Trusted by over 100,000 businesses worldwide, our scalable and reliable EPOS solutions are designed to streamline operations, enhance customer experiences, and support growth across all business types. With seamless integration to over 100 apps, including inventory management, eCommerce platforms like Shopify and WooCommerce, and loyalty programs, along with compatibility with major payment gateways such as Stripe, WorldPay, PayPal, and Barclaycard, our systems offer unmatched flexibility and control. Whether you're running a single boutique or a chain of bustling restaurants, EPOS Direct delivers the technology to simplify your workflow, increase efficiency, and boost profits — all backed by two decades of innovation and expertise.See more
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