epsychiatry.com.au

2.5
2.5 Based on 13 reviews

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Average Rating

2.5

/
5

13 Reviews

5 Star
43%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
57%

All Reviews

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Review Time

Lavender Deverall-Bowden
I had booked Epychiatry after looking online for telehealth assessments. I had waited the 5-6 week p

I had booked Epychiatry after looking online for telehealth assessments. I had waited the 5-6 week period for an intial appointment. I was extremely worried about the legatimacy of the business as they communication aspect was very minimal and the reviews weren't so great. As the day rolled around i had  Dr Harsh Chalana and felt very heard. I am writing this review for anyone looking to book to ensure them that even that this is how the process works and if you get the oppotunity I highly recommend Dr Harsh Chalana.

5
Date of experience: Feb 07, 2026
Lavender Deverall-Bowden
Lack of communication, Great experience

I had booked Epychiatry after looking online for telehealth assessments. I had waited the 5-6 week period for an intial appointment. I was extremely worried about the legatimacy of the business as they communication aspect was very minimal and the reviews weren't so great. As the day rolled around i had  Dr Harsh Chalana and felt very heard. I am writing this review for anyone looking to book to ensure them that even that this is how the process works and if you get the oppotunity I highly recommend Dr Harsh Chalana.

5
Date of experience: Jan 30, 2026
Tink Hudson
Poorly managed service

Majority of my appointments have been rescheduled with little explanation. On several instances, I was even asked to confirm a new time, only to find out these were never then booked in on their end. Appalling service.

1
Date of experience: Nov 09, 2025
Andre van Tonder
Avoid

Avoid. Terrible new client process. Sent me back to my GP because my DOB was not on the referral.

1
Date of experience: Aug 19, 2025
Eva Walker
Good Videocall Service

I recently saw this crew for an appointment and it went really well. Booking was easy and fast. and the staff were great to deal with. My psychiatryist listens properly and sent me a report the next day. Mental health stuff can cost a bit but I reckon the care and know how from Epsych made it worthy. I’d tell anyone to give them a go.

5
Date of experience: Feb 06, 2025
Shinigami206612
And now more emails saying nothing

And now more emails saying "We hope that the resolution provided meets your satisfaction. Should you have any concerns or feel that the issue remains unresolved, please do not hesitate to respond to this email.Thank you for allowing us the opportunity to assist you.Kind regards,Epsychiatry"... meanwhile they did absolutely nothing!!! This is surely a scam.

1
Date of experience: Nov 06, 2024
Carly Butler
Excellent

Excellent, so glad I went through epsyciatry. Had my first appointment with my psyciatrist yesterday and he was so understanding and listened to everything I had to say. The team are great also, very quick to respond to all my emails and where very understanding. They even had a brief 5 minute onboarding call to make sure i was set up with Google meet and knew how to use it. I feel a sence of relief after talking with my psyciatrist from epsyciatry.

5
Date of experience: Jul 03, 2024
Sophie
Terrible experience

Terrible experience. Dont use the service. Money hungry and will waste time and money

1
Date of experience: Jul 01, 2024
HC1
Epsychiatry has been a game-changer for…

Epsychiatry has been a game-changer for my mental health. The convenience of ccessing top-notch pyshological support from the comfort of my home has made a world of difference. The team is compassionate, professional, and always ready to help. Highly recommend!

5
Date of experience: May 11, 2024
They want me to be assesed I told them the…

They want me to be assesed I told them the dexies helped so why do I need to be assessed!? They spoke to me phone for 10 mins - just to tell me to see a GP...for what?! Makes no sense! I already kno what works..10 mins on the phone and they still want a referral to and from a GP.. Ridculous!

5
Date of experience: May 04, 2024

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