Review Time
Shocking customer service! Absolutely non existent! Emailed twice requesting refund as order arrived to late for an event ! That was two weeks ago and still no response how to return unopened box! And now they are asking for a feedback! You must be kidding me’ we emailed them prior receiving orders as we haven’t received any shipments details! Won’t every use them again’
I was worried that the company wasn’t legit because it says you will get an update 48 hours after purchase with a tracking number. I tried to contact them through every avenue, Facebook, website, email etc. No response at all. However the swords have come and they look really good, they are a Xmas present thank you
I haven't received my order, I've emailed, been on facebook, twitter, tried to call. No-one reponds. I've had an email to to say its been dispatched, no tracking number has been issued and nothing received. I'm having to drive over this weekend to try and resolve as communication is impossible.
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Estatic Arts bring you hard to find figurines from Japan. We previously had a store in Birmingham and now we attend Comic Con throughout UK and Europe.
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