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esw.com

esw.com

4.4
4.4 Based on 101 reviews

Worldwide Ecommerce. Made powerful. Made simple. At ESW, we partner with growing and established brands to create streamlined, secure, customer-centric ecommerce experiences. Our innovative technologies and deep experience mean you get better market anal...

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Average Rating

4.4

/
5

101 Reviews

5 Star
84%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
15%
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All Reviews

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Review Time

Jennifer Anderson
Swift Resolution for Delivery Address Issue

I accidentally entered the wrong delivery address while placing my order. Once I realized the mistake, I reached out to the support team, and they quickly rectified the issue before shipping. Excellent service!

5
Date of experience: Dec 20, 2025
Mira Smith
Outstanding customer support

I made an error in my delivery address when placing my order. After realizing this, I contacted the support team to fix the issue, and they quickly corrected it before shipping. Excellent service!

5
Date of experience: Dec 20, 2025
Imelda Taylor
Fantastic team at the company

Very helpful, greatly appreciated! Thank you very much!

5
Date of experience: Dec 19, 2025
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Tigerlily Cooper
Thank you for your kind assistance

Thank you for your kind help today 🙏

5
Date of experience: Dec 17, 2025
Carlie Brown
Extremely kind and informative

Very kind and informative, these individuals deserve a generous holiday bonus!

5
Date of experience: Dec 15, 2025
wattch97
Excellent customer service and quick responses

Great customer service and prompt replies <3

5
Date of experience: Dec 09, 2025
CH
Direct and helpful reply!

The representative answered my inquiry with a quick, clear response that directly addressed my specific question and resolved my issue without needing multiple emails. I appreciated how easily I got my answer.

5
Date of experience: Dec 09, 2025
BW
Disappointing product longevity

I had to discard the product within 5 years - the ceramic lining disintegrated after extensive use. Anything but lasting! The warranty is only 2 years, which is surprising for a product marketed as durable. Buyer beware; don’t believe the hype. Not built to last!

1
Date of experience: Dec 08, 2025
Lillian Powell
Incredibly helpful support

The representative was extremely helpful and resolved the situation!

5
Date of experience: Dec 05, 2025
Doreen B.
Feedback for Exceptional Customer Support

I want to leave a positive note for the customer service agent. They helped me incredibly quickly with my shipment and were exceptionally friendly and efficient. Thank you for the great support — I truly appreciate it!

5
Date of experience: Dec 04, 2025
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Business Details

  • Worldwide Ecommerce. Made powerful. Made simple.

    At ESW, we partner with growing and established brands to create streamlined, secure, customer-centric ecommerce experiences. Our innovative technologies and deep experience mean you get better market
    analyses, customer insights, and personalization, as well as reduced risks of non-compliance to trade regulations and fraud.

    Your experience matters to us, too, so we’re committed to exceptional customer success support, and tailored market and performance improvement strategies.

    Have a question about an order? Contact us directly at: https://service.esw.com/contact/
    See more

  • email support@eshopworld.zendesk.com
  • language https://esw.com

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