Name: etastravel.com
Telephone: 000000000
Rating: 4.4

Norm Harris Guest

1 month ago

Unexpected Extra Charge for ETA

For the ETA, the government charges £16, but without any warning, I was billed £99.

Date of experience: Jan 13, 2026

Dimity Scott Guest

1 month ago

Thought I Was on an Official Site

I ordered the ETA believing it was through an official platform, not a third party! It was shocking to later find out I paid £99 for a service that only costs £16. I reached out to them hoping for a refund.

Date of experience: Jan 13, 2026

Charmaine Walker Guest

1 month ago

Hidden Fees and Poor Transparency

This platform, similar to other deceptive sites, conceals details about service fees in small print at the bottom of the page, and remains silent about these charges while you enter your information. I reached out to them via email asking for a refund, but I had already received my ETA. I still hope to recover my funds, as being charged over £80 for 'service fees' is completely ridiculous.

Date of experience: Jan 12, 2026

Karlee Guest

1 month ago

Fraudulent Practices

This site, like other fraudulent pages, conceals service fee information in small text at the bottom, and fails to mention these charges during the application process. I emailed them asking for a refund, but since I received my ETA, I'm unsure if I'll get my money back. Paying over £80 for 'service fees' is ridiculous.

Date of experience: Jan 12, 2026

MR44 Guest

1 month ago

Excellent Support for First-Time Applicant

As a first-time applicant for the UK ETA from the US, I was quite anxious. The support team was incredibly patient and explained everything clearly. Even with my dual passport, they made the process easy. My approval came the very next day without any issues.

Date of experience: Jan 09, 2026

IW41 Guest

1 month ago

Refund Processed Quickly

Update: I received my refund within 24 hours. Good morning, I noticed you charged £16 + £99 for my ETA. I already sent an email about this. I entered my credit card details, but the total amount wasn’t visible, leaving me feeling a bit scammed. Can you please process my refund? I hope to hear from you soon.

Date of experience: Jan 04, 2026

RB57 Guest

2 months ago

Impressive Guidance for New Applicants

This was my first time applying for a UK ETA from the US, and I was nervous. The support team provided clear explanations, making it straightforward, even with my dual passport. I received my approval the following day without any hassle.

Date of experience: Jan 02, 2026

Arlo Cooper Guest

2 months ago

Quick and Secure Service

Excellent service, fast and reliable!

Date of experience: Dec 26, 2025

Hudson Guest

2 months ago

Misleading Charges

They charged £83, misleading customers into thinking they are an official service. I found this site while searching for the official one, only to realize too late that it's a scam. They did issue a refund, but they should clearly state they are a private company on their website. I'm not the only one who has faced this issue.

Date of experience: Dec 25, 2025

Michelle Clark Guest

2 months ago

Responsive Support When Needed

I reached out to support late in the evening with a query about an ETA detail. I didn’t expect a quick response, but I received one that effectively resolved my issue.