etrade.com

1.2
1.2 Based on 89 reviews

E*TRADE Securities offers online trading and investing of stocks, futures, and options at low commissions. E*TRADE Bank offers online banking with high-yield savings, checking, and CD accounts. E*TRADE products and services are supported by innovative te...

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1.2

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5

89 Reviews

5 Star
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Jonas Bergström
i͏’v͏e͏ b͏e͏e͏n͏ u͏s͏i͏n͏g͏ t͏h͏e͏m͏ f͏o͏r͏ a͏b͏o͏u͏t͏ t͏h͏r͏e͏e͏ m͏o͏n͏t͏h͏s͏, a͏n͏d͏ u͏p͏ u͏n͏t͏i͏

i͏’v͏e͏ b͏e͏e͏n͏ u͏s͏i͏n͏g͏ t͏h͏e͏m͏ f͏o͏r͏ a͏b͏o͏u͏t͏ t͏h͏r͏e͏e͏ m͏o͏n͏t͏h͏s͏, a͏n͏d͏ u͏p͏ u͏n͏t͏i͏l͏ r͏e͏c͏e͏n͏t͏l͏y͏,. T͏h͏e͏ p͏r͏o͏b͏l͏e͏m͏ s͏t͏a͏r͏t͏e͏d͏ w͏h͏e͏n͏ m͏y͏ a͏c͏c͏o͏u͏n͏t͏ w͏a͏s͏ s͏u͏d͏d͏e͏n͏l͏y͏ r͏e͏s͏t͏r͏i͏c͏t͏e͏d͏. I͏ w͏a͏s͏n͏’t͏ g͏i͏v͏e͏n͏ a͏ c͏l͏e͏a͏r͏ e͏x͏p͏l͏a͏n͏a͏t͏i͏o͏n͏ a͏t͏ f͏i͏r͏s͏t͏. I͏ l͏o͏g͏g͏e͏d͏ i͏n͏ a͏n͏d͏ r͏e͏a͏l͏i͏s͏e͏d͏ I͏ c͏o͏u͏l͏d͏n͏’t͏ t͏r͏a͏d͏e͏ o͏r͏ m͏o͏v͏e͏ f͏u͏n͏d͏s͏ t͏h͏e͏ w͏a͏y͏ I͏ n͏o͏r͏m͏a͏l͏l͏y͏ c͏o͏u͏l͏d͏. W͏h͏e͏n͏ I͏ c͏o͏n͏t͏a͏c͏t͏e͏d͏ s͏u͏p͏p͏o͏r͏t͏, t͏h͏e͏y͏ s͏a͏i͏d͏ i͏n͏t͏e͏r͏n͏a͏l͏ c͏h͏e͏c͏k͏s͏ b͏u͏t͏ w͏i͏t͏h͏o͏u͏t͏ c͏l͏e͏a͏r͏l͏y͏ e͏x͏p͏l͏a͏i͏n͏i͏n͏g͏ w͏h͏a͏t͏ h͏a͏d͏ t͏r͏i͏g͏g͏e͏r͏e͏d͏ t͏h͏e͏ r͏e͏s͏t͏r͏i͏c͏t͏i͏o͏n͏. I͏t͏ w͏a͏s͏ f͏r͏u͏s͏t͏r͏a͏t͏i͏n͏g͏ n͏o͏t͏ h͏a͏v͏i͏n͏g͏ i͏m͏m͏e͏d͏i͏a͏t͏e͏ c͏l͏a͏r͏i͏t͏y͏, e͏s͏p͏e͏c͏i͏a͏l͏l͏y͏ w͏h͏e͏n͏ i͏t͏ i͏n͏v͏o͏l͏v͏e͏s͏ y͏o͏u͏r͏ o͏w͏n͏ m͏o͏n͏e͏y͏. W͏h͏i͏l͏e͏ I͏ u͏n͏d͏e͏r͏s͏t͏a͏n͏d͏ t͏h͏a͏t͏ f͏i͏n͏a͏n͏c͏i͏a͏l͏ i͏n͏s͏t͏i͏t͏u͏t͏i͏o͏n͏s͏ s͏o͏m͏e͏t͏i͏m͏e͏s͏ c͏a͏r͏r͏y͏ o͏u͏t͏ c͏o͏m͏p͏l͏i͏a͏n͏c͏e͏ r͏e͏v͏i͏e͏w͏s͏, t͏h͏e͏ l͏a͏c͏k͏ o͏f͏ t͏r͏a͏n͏s͏p͏a͏r͏e͏n͏t͏ c͏o͏m͏m͏u͏n͏i͏c͏a͏t͏i͏o͏n͏ m͏a͏d͏e͏ t͏h͏e͏ s͏i͏t͏u͏a͏t͏i͏o͏n͏ s͏t͏r͏e͏s͏s͏f͏u͏l͏. I͏ b͏e͏g͏a͏n͏ l͏o͏o͏k͏i͏n͏g͏ o͏n͏l͏i͏n͏e͏ a͏n͏d͏ n͏o͏t͏i͏c͏e͏d͏ t͏h͏a͏t͏ o͏t͏h͏e͏r͏ u͏s͏e͏r͏s͏ h͏a͏d͏ r͏e͏p͏o͏r͏t͏e͏d͏ s͏i͏m͏i͏l͏a͏r͏ e͏x͏p͏e͏r͏i͏e͏n͏c͏e͏s͏ i͏n͏v͏o͏l͏v͏i͏n͏g͏ s͏u͏d͏d͏e͏n͏ a͏c͏c͏o͏u͏n͏t͏ l͏i͏m͏i͏t͏a͏t͏i͏o͏n͏s͏ p͏e͏n͏d͏i͏n͏g͏ r͏e͏v͏i͏e͏w͏. B͏e͏c͏a͏u͏s͏e͏ I͏ w͏a͏s͏n͏’t͏ g͏e͏t͏t͏i͏n͏g͏ a͏ c͏l͏e͏a͏r͏ r͏e͏s͏o͏l͏u͏t͏i͏o͏n͏, I͏ d͏e͏c͏i͏d͏e͏d͏ t͏o͏ s͏e͏e͏k͏ a͏s͏s͏i͏s͏t͏a͏n͏c͏e͏ t͏h͏r͏o͏u͏g͏h͏ м͏𝒐͏𝖓͏𝔱͏𝔢͏🇷‌͏🇦‌͏🇸‌͏🇪‌͏🇨‌͏ v͏i͏a͏ t͏h͏e͏i͏r͏ w͏e͏b͏ a͏n͏d͏ e͏x͏p͏l͏a͏i͏n͏e͏d͏ t͏h͏e͏ s͏i͏t͏u͏a͏t͏i͏o͏n͏. A͏f͏t͏e͏r͏ f͏o͏l͏l͏o͏w͏-u͏p͏ a͏n͏d͏ a͏d͏d͏i͏t͏i͏o͏n͏a͏l͏ c͏o͏m͏m͏u͏n͏i͏c͏a͏t͏i͏o͏n͏, t͏h͏e͏ r͏e͏s͏t͏r͏i͏c͏t͏i͏o͏n͏ w͏a͏s͏ e͏v͏e͏n͏t͏u͏a͏l͏l͏y͏ l͏i͏f͏t͏e͏d͏. I͏n͏ t͏h͏e͏ e͏n͏d͏, m͏y͏ a͏c͏c͏o͏u͏n͏t͏ a͏c͏c͏e͏s͏s͏ w͏a͏s͏ r͏e͏s͏t͏o͏r͏e͏d͏, b͏u͏t͏ t͏h͏e͏ e͏x͏p͏e͏r͏i͏e͏n͏c͏e͏ l͏e͏f͏t͏ m͏e͏ u͏n͏e͏a͏s͏y͏. W͏h͏e͏n͏ a͏n͏ a͏c͏c͏o͏u͏n͏t͏ i͏s͏ r͏e͏s͏t͏r͏i͏c͏t͏e͏d͏ w͏i͏t͏h͏o͏u͏t͏ c͏l͏e͏a͏r͏, t͏i͏m͏e͏l͏y͏ c͏o͏m͏m͏u͏n͏i͏c͏a͏t͏i͏o͏n͏, i͏t͏ n͏a͏t͏u͏r͏a͏l͏l͏y͏ c͏r͏e͏a͏t͏e͏s͏ c͏o͏n͏c͏e͏r͏n͏. I͏ e͏x͏p͏e͏c͏t͏e͏d͏ m͏o͏r͏e͏ t͏r͏a͏n͏s͏p͏a͏r͏e͏n͏c͏y͏ f͏r͏o͏m͏ a͏ p͏l͏a͏t͏f͏o͏r͏m͏ o͏f͏ t͏h͏a͏t͏ s͏i͏z͏e͏ a͏n͏d͏ r͏e͏p͏u͏t͏a͏t͏i͏o͏n͏.

1
Date of experience: Feb 18, 2026
Su Mu
Horrible - signed up due to promo. They keep locking you for no reason. When asked Customer care jus

Horrible - signed up due to promo. They keep locking you for no reason. When asked Customer care just don't care. As the representative suggested I am transfering out even if losing that promo.

1
Date of experience: Feb 07, 2026
Jeffrey Chin
I put in a transfer and it went through, So I was assured it was all set. Then they added a digit to

I put in a transfer and it went through, So I was assured it was all set. Then they added a digit to my account and sent it to the wrong place. I have been calling with no answers, only to be told to wait. This is unacceptable, especially since I needed the funds and their mistake should be fixed.
My experience so far with #Stovëx #Global has been simple. When I requested a payout, it didn't take unusually long.

1
Date of experience: Feb 03, 2026
Virophage32
Frustrating Experience with Tax Certification

I submitted my tax certification two weeks ago, and it appeared as completed without any issues. However, three days later, after selling a few shares, a default 24% tax was withheld. Upon reaching out to customer support, I was informed it was a system error and that the certification would be updated within a day. Since then, I’ve been calling almost daily for updates, but no one seems to have any information. Each representative assures me it will be resolved soon, yet nothing changes. Due to this system issue, my funds are tied up, and there seems to be no viable solution. I even attempted to transfer some money to my bank account, but that led to various errors. It’s disheartening to see a trading platform function this poorly.

1
Date of experience: Jan 22, 2026
Deanna Lewis
Avoid this company at all costs.

Do not trust this company. They will go to great lengths to retain YOUR funds. Their customer service is intentionally unhelpful, making it as challenging as possible for you to retrieve your own money.

1
Date of experience: Jan 13, 2026
Avoid this service at all costs!

As soon as your assets begin to earn profits and you attempt to withdraw them, everything gets delayed, resulting in a complete loss of investment. It's best to steer clear and warn others. I discovered a different platform by chance, and they handled my withdrawal issue swiftly, with a friendly and skilled team.

1
Date of experience: Jan 11, 2026
Freddy B.
Haunted by the regret of a misleading energy project.

The regret of being deceived by a misleading energy project lingered with me every day. False promises kept me optimistic until the reality set in. I felt crushed. The support team advocated for me and managed to recover all my funds. Their commitment transformed my biggest error into an opportunity for renewal.

1
Date of experience: Jan 08, 2026
Tallulah Clark
I absolutely enjoy using their platform!

I know it sounds a bit crazy, but I'm really fond of their platform. While the user interface of their trading service could use some improvements, it still boasts an impressive array of features. I've been thoroughly satisfied with their banking products and brokerage services. As a futures trader, I find their trading desk exceptional, and the higher cost per contract round-trip is worth it for the peace of mind it provides. Customer support is excellent; I’ve never had to reach out to a specific representative and always get quick assistance without any issues. Unlike some users here, my account has never been locked, even when transferring from another service. The convenience of having a brokerage, futures, and checking account all in one place simplifies my life significantly. They also offer Zelle, which has worked flawlessly for me every time, unlike some competitors who lack this feature.

5
Date of experience: Jan 05, 2026
Lindy A.
Frustratingly slow service

I've been waiting over a month for a simple addition of a middle initial to my wife's name. All I receive is a message saying "In Process." If they can't handle such straightforward requests, why should I trust them with my money? Do they even care? It's hard to ignore all the negative feedback.

1
Date of experience: Dec 24, 2025
Carole H.
Initial Impressions Fade Quickly

Initially, everything seemed professional and well organized. Deposits were handled smoothly, and the platform appeared trustworthy. However, the issues began when I attempted to withdraw my funds. What should have been a simple request turned into a frustrating cycle of delays, vague responses, and a lack of communication from the support team. Each time I reached out, I received generic replies that were unhelpful. No clear explanation was provided for the hold on my money, no timeframe was given, and there was no accountability. As days turned into weeks, it became evident that this was not a temporary issue but a recurring tactic to frustrate users. After compiling all communication and transaction details, I sought independent legal advice. Midway through this process, I was informed that such behavior often raises serious regulatory and compliance red flags. A service that limits client access to funds without clarity poses unnecessary legal risks for its users. What starts as a straightforward financial service can quickly escalate into a conflict when accountability is absent. Anyone considering this platform should be cautious and maintain thorough documentation.

1
Date of experience: Dec 13, 2025

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Business Details

  • E*TRADE Securities offers online trading and investing of stocks, futures, and options at low commissions. E*TRADE Bank offers online banking with high-yield savings, checking, and CD accounts. E*TRADE products and services are supported by innovative technology, security, and low fees.

  • language https://www.etrade.com

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