Review Time
I had a very frustrating experience with customer service. I ordered gifts for the holidays, but they couldn't give me any updates on the delivery status—only that it was “shipped” without any tracking details. After waiting for over 10 days, my order was canceled without a proper explanation. It’s disheartening to witness a once-reputable brand fall to such a level, demonstrating a clear disregard for customer satisfaction.
Be cautious with this Black Friday deal. My order was confirmed and paid, yet it was canceled after two days due to stock issues. They lack a proper customer care department, only having a guest education team that just told me to repurchase at full price. This policy is frustrating, and the staff's attitude comes off as rather arrogant.
I encountered the worst customer service imaginable. After placing an order for Christmas gifts, I received no updates on delivery status—just a vague 'shipped' with no tracking. Over 10 days later, my order was canceled without any explanation. It's disheartening to see a once-reputable brand fall to such a level, showing little regard for its customers.
I'm quite taken aback by the negative reviews. I've been a loyal customer for over a decade and truly enjoy the products! However, I do wish the European collection had more variety compared to the USA/Canada options. Customer service in Europe often doesn't have answers about future releases. I hope for better communication about upcoming collections. My experiences with the support team have been positive; they are always friendly and eager to assist.
I ordered a brown sports bra in size EU 44, but received a white one in size 40 instead! This was clearly a mix-up, and returning the item was a hassle. I had to print the return label myself to send it back, which is unacceptable. The returns process needs to be modernized to match competitors.
Avoid this brand at all costs. There are many athletic wear companies with both quality products and customer service. After a faulty item issue, I tried for months to get a refund or exchange. The store visit was unhelpful, and online returns took forever, with no clear communication from the company. It feels like they're avoiding accountability, which is deeply disappointing.
I’m incredibly frustrated. After waiting for years for a sweater to be back in stock, I quickly placed my order only to have it canceled just two hours later without any explanation. This experience has been so disappointing, and I expected much better from this brand.
I purchased an Everywhere backpack and the zipper broke after the first use. The return process is painfully slow, taking 5-7 business days just to confirm if I can return it, and then an additional 3-5 days to receive a return label. It's outrageous!
Claim your business profile now and gain access to all features and respond to customer reviews.
lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.
discoveringireland.com
desktophut.com
distacart.com
stellarbookspublishing.com
uscistranslations.com
outfitterhimalaya.com
autotechrecruit.co.uk
thebarreltap.com
nassboards.co.uk
ecomfreedom.io
