Review Time
I bought a pair of Align leggings, expecting soft material, but they started pilling almost immediately. After a month of infrequent wear, they became unwearable. Despite multiple complaints, they dismissed it as not a quality issue. This company is disappointing, and I will never order from them again.
I ordered goods 11 days ago, yet they haven't been delivered despite the warehouse being close by. Customer service is unhelpful, and they use a terrible courier service. The brand used to have great customer service, but it's disappointing to see such a decline.
I would not have ordered online if I had read the reviews beforehand. Please Please dear customer read this. I ordered a few items on the 19th June. Today is the 28th June. I got a message to say it would be delivered on the 26th June. Then I got a message saying that it had been delivered at 12.53am. It was not delivered. Now I have started the process of trying to follow up on this. The trust pilot reviews show 75% of people believe its a scam company.I believed I ordered through Lulu Ireland . Beware and do read this review and all the others too. Thanks.
I ordered and paid for a bag using their online store and the next day it went out of stock, so they decided to just cancel my order. No email telling me it was cancelled either, the only way I found out was because I checked my order history.Do not buy online unless you like the thrill of your order potentially being cancelled out of nowhere.
Good products but terrible customer service. With the price and quality of the products I expect better service but they are not even able to acknowledge and compensate their mistakes.I bought few items and when i checked shipment after two weeks and saw the products were not still collected by the carrier. When I contacted they said the order was misplaced and they didnt even notify me as my order was lost for two weeks. As I bought items discounted I wanted replacement but they said there is no more stock and they want to refund. They had same item in different colour already in stock but they said they don't have enough stock for replacement.. It is like a joke!! As the items were discounted at a good price when I bough, now I have to pay full for buying new ones. And I have to do it quickly because I have ordered the products for an organised travel.Terrible terrible experience.. I regret investing this brand over the years without knowing they had such a terrible customer service.
I very much like the fit and materials of the products but for this price I expect better service. I bought a pair of tights in a store abroad, which had a seam defect that I only spotted when I got back home. I lost the receipt, and inquired with customer service what to do. They recommended me to file the complaint either way - which I did (with description, details, various photos that were requested) only to get the reply that they won't take it into review without the receipt. I tried to retrieve the receipt via email at the store I bought the tight - but they said 'they could not find it' (which is weird - as I am 100% sure I bought it there since I have the transaction on my bank account) I have a lot of high quality tights from different brands but never experienced this type of factory defects and this poor level of service. I am very disappointed and won't ever buy at Lululemon again.
Ordered item. Delivery got lost on route. Then I started to look at the reviews and thought I'd never see item. Sent a mail and had 'wait the 3-5 days'The next day I had a reply with the information my order was on the way and I had been refunded the express postage charge. Item arrived the next day. Really can't fault this order. A lot of the issues seem to be courier related. The correct address was on label so I don't know how it got lost initially.
Gift card doesn't work on EU sites. Had contact with customer service. Gave me a new gift card code to use. Same problem. No other help, answer was 'just try a physical store in your country', lol, that's at the other side of the country.
Claim your business profile now and gain access to all features and respond to customer reviews.
lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.
biscuitboutique.co
logicmindspublishing.com
dropguys.com
adileakdetection.co.uk
3bgsupply.com
www.windowestore.com
www.engineersupply.com
studioshake.co.uk
herbelladay.com
fbar.us