Review Time
The customer support was outstanding. When an issue occurred with my order, they consistently updated me and actively followed up with suppliers and delivery services to ensure everything was resolved and delivered promptly. I felt truly appreciated as a customer, and my concerns were addressed thoughtfully each time. I cannot recommend them highly enough.
The customer support was truly exceptional. There was a problem with my order, and they kept me updated on the progress while coordinating with suppliers and delivery services to ensure timely fulfillment. I felt genuinely valued as a customer, and my concerns were addressed patiently every time. I cannot recommend them highly enough.
The order arrived on two separate days. The courier explained that this was how they received it. I contacted the company, and they confirmed it wasn't their fault, so I can't blame them for the delay. As a project manager, losing over a day was significant for me. The product is of excellent quality (I’ve used them before), and they would have received five stars if not for the delay.
Always a pleasure working with the company. We have ordered multiple times. Very quick delivery and great products. Excellent overall. They are extremely helpful if you need to call, and we've found them to offer the best value with high-quality products. Highly recommend.
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We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers.
If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.See more
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