Review Time
Tempi di consegna lunghissimi.
Sullo store segnalano prodotti come disponibili, incassano i soldi ma non spediscono.
Se contattati rispondono sempre con la stessa frase:
"We’ve noted down your order number and are following up to expedite your order for you."
Tempi di consegna lunghissimi.Sullo store segnalano prodotti come disponibili, incassano i soldi ma non spediscono.Se contattati rispondono sempre con la stessa frase:"We’ve noted down your order number and are following up to expedite your order for you."
I bought a ursa minor joystick a while ago, I knew it was on back order so just waited. It arrived within the given time frame and I love it. It feels so much nicer than the thrustmaster airbus version . I then decided to purchase the a320 efis (lh ) and the fcu , ordered on 03/01/26 and delivered in UK on 06/01/26 and i love them. They look great, work great and have a quality look and feel too !
Orion2 Joystick BaseOrion2 Throttle BaseViperAce EX Metal Joystick GripViperAce EX Shake KitsStrikeAce EX II Metal Throttle Grip (With Finger lift)NavyAce-UFC Unit x1NavyAce-HUD Unit x1MFD Unit1(x3)USB3.0 Instrument Display1(x3)Panel Mount1(x3)+£1500 all delivered on time (5 working days) and perfectly packaged. As direct from China, customer service can have a small translation issue.
I bought the rudder pedals from them and they were fine for a year or so until the right pedals housing split apart. I asked customer service for help and they started accusing me of mishandeling the product and that I would need to repair it my self and pay for the new parts. I have used the pedals only for their intended purpose and the customer service has been quite rude.
Avoid this company at all costs.Avoid this company at all costs.I believe this is a scam operation. They sent me a faulty joystick, and their so-called online customer service has been a nightmare. After multiple follow-ups over several weeks, they finally responded with: "It passed our quality control." That’s it.First, they sent me a PDF instructing me to dismantle the joystick myself — which is absurd. Why should a brand-new customer be expected to take apart a brand-new product just to prove it’s defective?Weeks later, they asked for a photo of the QC sticker. Then even more weeks passed before they simply said, “It passed when we sent it.” That’s not a solution.All I asked for was a return and refund or a replacement — basic customer service. Instead, I got delays, excuses, and no accountability. This is not how a reputable company treats paying customers.To the flight sim community: please trust me and stay away from this company. I’ve been flight simming for over 25 years and have never had such a terrible experience. Their positive reviews are likely inflated by paid promotions from big YouTubers. Don’t fall for the hype — spend your money elsewhere.
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