Review Time
My watchband was ordered a month ago- the online track orders option says still not shipped. I have sent multiple emails and tried calling with no response. They took my money- I want to cancel my order and receive a refund and I see no way to process that request.this company is not trustworthy!!
I hate to even give them one star! Horrible. Two of the four bands did not match the colors online at all. I asked for a refund through the support email. I was to hear back in two days max. It has been MANY more days. I have emailed them two more times. The phone number is useless. The message says they are too busy to pick up, so contact them with the support email address. The products have to be sent back to Estonia!!! They only post the 5 star reviews!!! DON'T TRUST THIS COMPANY.
I ordered three bands and found that they loosened up easily so I could not create health data on my smart watch. Eve bands requires that you contact them to get instructions on how to make returns-inconvenient, but I did a few times without a response. Now I have asked how to contact the person who takes complaints about the customer service team. It would be helpful to have full instructions to complete a return promptly without the frustrating back and forth 😠
My order came incomplete, missing a watch band -ordered 3 and only 2 arrived. No one from company will respond to my emails, and the customer service phone line says "leave an email", so nobody to talk to. Everything about them is automated, including the emails. No one responds at all.
My order showed as delivered, yet was nowhere to be found. I have reached out 3 times since the delivery date shown of 12/24/2024 and cannot get a response. Even if they can't do anything about it, an acknowledgement of my reaching out would have gone a long way. Be careful ordering from them.
Worst customer service ever ! Ive order 3 bands, still one is missing and one of the two orders is not the model ive order. Wrote several times to the customer services and did many calls, but no one is answering. I absolutely not recommand this company!!
My order came incomplete, missing a watch band -ordered 3 and only 2 arrived. No one from company will respond to my emails, and the customer service phone line says "leave an email", so nobody to talk to. After over 2 weeks of trying to reach out, I am beyond frustrated. How can they do better? Respond to customers to resolve problems.
I have emailed EVE customer support several time with questions regarding shipments and returns and have not received any response. It appears that their main office is in Estonia. The US office appears to be just a Digital Media company. Because they did not respond to my questions, they have lost me as a customer.
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✨ Discover stylish and durable Apple Watch bands, straps, and loops at EVE Bands™, offering a perfect fit for every Apple Watch model. Explore options in leather, steel, nylon, and silicone, available in various styles and colors. ✨
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