Name: exodus.com
Telephone: 000000000
Rating: 4.0

Exodus User Guest

3 months ago

Fast Response

Thank you for your quick and fast assistance. A huge positive!

Date of experience: Nov 10, 2025

Andrew Linton Guest

3 months ago

A willingness to help me.

I'm new to crypto and appreciated feeling valued by your support team even though I asked very basic questions which, I might say you answered in terms I could easily understand and has thus helped me to be a little more bold with my investing.

Date of experience: Nov 10, 2025

Stan Guest

3 months ago

They solved my issues first rate.

Date of experience: Nov 08, 2025

Yonathan Stein Guest

3 months ago

hard to use

I think the app has a lot of features, but the UI and UX aren't helpful —they should be. I Im a dev, and honeslty I got lost in the app. I clicked to quit, but it didn't quit; it closed. I wanted to remove the wallet and had to Google it, but still couldn't find a way. I see so many coins and features that I don't need, and the basic seems extremely hard to find. Also, I want to convert, but the system says there is not enough money. I have 36 USD in this wallet, on MetaMask, I can convert or move assets easily, and on Binance is extremely easy and calculates better. Also very hard to save your wallet; you have to export, then check the exported PDF, manually write it down somewhere else, which makes the exported PDF useless, because it only makes the process repeat itself, to then save it again somewhere... Why so tricky? It takes me so much work. Just let me copy and paste, and I'll handle the security; it will be safer for me instead of several steps to archive the same.

Date of experience: Nov 07, 2025

David E. Guest

3 months ago

Exodus to the rescue!

Your team was responsive, attentive and patient and persistant to help me through the process until it was resolved. They worked with me until I was good, that is a rare thing these days the Exodus team is outstanding!

Date of experience: Nov 06, 2025

Tom Agnew Guest

3 months ago

Remove all your funds immediately

Remove all your funds immediately. I have used exodus for the last 8 months, just holding not selling. Checked it this morning to find all over 10k has vanished from my account. Contacted support with no success. People say I must have given my phrase out which is impossible as it is still on a piece of paper in my wallet in my back pocket. Exodus is compromised. Wouldn't surprise me if it's exodus themselves taking people's money. 10k might not be a lot to some people but it was all the savings I had for my kids when they're older. Devestated .